**Description** Join our team of IT Operations professionals providing support to a large group of software developers and engineers. Our IT Operations staff are valued members of the team tasked with work that is critical to the success of our projects. Applied Research Associates, Inc. (ARA) is seeking professionals with a background in Information Technology support for an exciting opportunity as a Senior Cloud Systems Administrator/Helpdesk Manager with our Operations Team. The successful applicant will lead a team of Helpdesk and System Administrators that support end users across numerous geographical locations. This position will be split between technical work and leadership work involving training, process improvement, mentoring, and reviewing work. Technical work will involve administration, configuration, and maintenance of the systems that comprise the underlying cloud platform. Maintain public and/or private cloud systems and deploy them in an automated way; and monitor, move, and alter the systems using a prescribed methodology. **Senior Systems Administrator / Helpdesk Manager Position Requirements:** + U.S. Citizen (No green card) + Bachelor’s degree or higher + 8+ years relevant work experience with BS + 6+ years relevant work experience with MS + Must be willing to participate in On Call and weekend work as needed + Full on-site, no remote work available + Currently holds at least a DoD Secret Security clearance + Successfully acquire and maintain Special Access Program (SAP) access + Successfully acquire 8570/8140 IAT Level 2 Certification (Sec+) within sixty (60) days and maintain it + Experience managing a team + Team player with excellent communication skills + Relocation to Raleigh NC or San Antonio TX; this position involves minimal travel for collaboration with customers and partners. **Senior Systems Administrator / Helpdesk Manager Preferences:** + Experience with cloud services (AWS, Azure, etc.) + Experience with infrastructure automation (e.g. Terraform, Ansible, Salt) + Experience with Windows and Linux administration + Self-directed, detail oriented, problem solver If this is the perfect job for you please apply online at https://www.ara.com/job-search today! **About Us:** Applied Research Associates, Inc. (aka ARA) is an employee-owned international research and engineering company known for providing technically superior solutions to complex and challenging problems in the physical sciences. We were founded in Albuquerque, NM in 1979 as the disco era was, thankfully, closing out and the personal computer era was beginning. We employ over 2,182 professionals and continue to grow. ARA offices throughout the U.S. and Canada provide a broad range of technical expertise in defense, civil, and health technologies, computer software and simulation, systems analysis, environmental technologies, and testing and measurement. ARA prides ourselves on having a challenging culture where innovation & experimentation are the norm. At ARA, employees are our greatest assets, so we give our employees the tools, training, and opportunities to take active roles as owners. The motto, “Engineering and Science for Fun and Profit” sums up the ARA experience. The company realizes employee ownership spawns greater creativity and initiative along with higher performance and customer satisfaction levels. To find out more about what the Software Enterprise Division has to offer, visit our website at: https://www.ara.com/benefits **Qualifications** **Education** **Required** + Bachelors or better **Preferred** + Masters or better **Experience** **Required** + 8-10 years: Relevant Work Experience Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)