Enterprise Technology Solutions: Senior Systems Engineer
Job Title: Senior Systems Engineer
Location: Tunisia/Remote
Who We Are:
Vista is the industry leader in personalized physical and digital products. We empower over 17 million global customers to make an impression – and we’re fueled by forward-thinking and innovative technology. We encourage our engineers to think like owners – to continue to act small as we grow. Every team builds their own roadmaps, and chooses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level, while still feeling small and nimble. Just last year, Vistaprint generated $1.508B in revenue through customized print products, signage, apparel, websites and more.
What You Will Do:
As an experienced Systems Engineer within the Employee Technology Solutions team, you will join a talented global team of engineers working to implement and deliver enterprise computing and productivity solutions in a Zero-Trust network environment. You will be focused on providing an excellent customer experience, either directly, or by the development of self-service and automation options to save our users time and frustration. You will also be an advocate for Vistaprint Technology users to our vendors and their support teams when needed. You will be someone who can bring an IT generalist skill set to bear on common problems and pain points in the enterprise space, but you are willing and not afraid to implement something totally new and different than what might be used in a more traditional corporate environment.
What you can expect your day-to-day activities to consist of:
● Management and administration of various enterprise SaaS productivity products in a cloud-native environment. Here are some of the tools we use at Vistaprint Employee Technology:
● Google Workspace
● Mimecast
● Azure and Azure Active Directory
● Slack
● Duo Security
● CrowdStrike
● Management and administration of Atlassian products…
● Workflow automations and integrations
● System configuration and maintenance such as managing applications, confluence space and jira project permissions
● Provide technical assistance and support on Jira project creation and management
● Knowledge of the various Jira project types
● Implement Automation solutions using modern technologies (Azure Functions, AWS Lambda)
● Providing user level 3 support, directly and through self-help documentation for the above tools.
● Participating in the evaluation and selection of new solutions in the enterprise space.
● Participating as a contributing Engineer to technology projects and initiatives.
Your Qualifications
● 3 years experience managing Atlassian cloud products, specifically Confluence, Jira Service Management, Jira Software, Jira Email Handler
● Understanding of Google Workspace administration
● Proven experience with Active Directory and troubleshooting skills
● Experience with Azure Cloud Services and/or Amazon AWS (IaaS, PaaS, IaC)
● Experience in a cloud-first or cloud-native technology organization
● Proven experience working in a global organization and operating autonomously
● A security-focused mindset, with knowledge or exposure to zero-trust security in a decentralized network environment
● Understanding of user management and authentication concepts –
● SAML and Single Sign-On
● Azure AD authentication
● Oauth/OIDC
Why You'll Love Working Here:
There is a lot to love about working at Vista. We are an award winning Remote-First company. We’re an inclusive community. We’re growing (which means you can too). And to help orient us all in the same direction, we have our Vista Behaviors which exemplify the behavioral attributes that make us a culturally strong and high-performing team.
About Us:
Vista is the design and marketing partner to millions of small businesses around the world. For over 20 years we’ve been inspired by small businesses, and we work incessantly to deliver solutions to their evolving needs. VistaCreate, 99designs by Vista and VistaPrint, all under the parent brand Vista, represent a full-service design, digital and print solution, elevating small businesses’ presence in physical and digital spaces and powering them to achieve success. Vista is focused on making great marketing and design accessible to every small business owner, allowing them to create a cohesive brand image for use in-store, online and on-the-go.
Commitment to Diversity, Equity, & Inclusion:
Vista exists to help our customers live their dreams. Each dream is unique – and the Vista team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to be a role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea.
Equal Opportunity Employer:
Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.