Senior Systems Engineer **General Information** Press space or enter keys to toggle section visibility City Chennai, Kochi State/Province Kerala, Tamil Nadu Country India Department PRODUCT & SYSTEMS DESIGN ENGINEERING Date Wednesday, January 29, 2025 Working time Full-time Ref# 20034859 Job Level Individual Contributor Job Type Experienced Job Field PRODUCT & SYSTEMS DESIGN ENGINEERING Seniority Level Mid-Senior Level **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity) **Summary:** + This is an exciting opportunity to be a senior system engineer as part of theXerox Workplace Solutions (Cloud and Suite)product team in support of continued evolution of this core product. The position isa highvisibility and oftencustomer facingopportunityto work on a broad range of requirements and technology from traditionalon-premiseclient server architecture to the latest cloud platform technologies. + Xerox Workplace Suite is anon-premise, server-based print management and mobile printingsolutionfor your printer fleet, with benchmark security,convenienceand usage insights you need to unleash productivity and reduce costs.Xerox Workplace Cloud is aneasy-to-use, IT friendlycloud print management solution thatfrees you from security risks while offering convenience, usage insights and dashboard-based monitoring and control for your entire fleetof printing devices. **Both solutions support:** + Authentication and Access Control -Flexible authentication options to unlock your printer, securely release your pull print jobs and access your multifunction printer (MFP) apps. + Pull Printing -Submityour jobs to our secure single queue from any PC or mobile device. Once you haveauthenticated ata network printer of your choice, you can then view, select job settings,printordeletethem as you need. + Accounting, Reporting and Rules -Administrators can set access control and print rules, and closelymonitorprinting across the organization with ourconsolidatedfleet reporting and accounting capability. **Essential Functions:** + The Systems Engineer role (SE)is responsible forworking closely with the Software Solution Product Owner, other system engineers, and development teams to define, document, and clarify complexity of technical requirements and system design. Theyfacilitatethe segmentation, definition of detailed software requirements, linkages to User Interface (UI) behavior and design provided by a UI Designer, and inter-dependencies of software components for development planning and execution. They also work with software development teams to investigate problemsidentifiedduring Quality Assurance (QA) testing. + The SE is collaborative andenabling,to bring together the relevant technical representatives, in order to put sufficient technical definition and clarity in place for the software development team. This is critical in theearly stagesof the Software Development Lifecycle (SDLC), so that the software development teams can move forward as planned. + The candidate will work with other members of the software development & engineering team and occasionally with other business and development functions across the value chain, to refine requirements and designs,maintainaccurateproduct backlogs, work within some Task Management Tool (e.g.Microsoft’sDevOps) to keep work item statusaccurateand complete. + The SE must be able have meaningful conversations with the business owners, users, and technology teams around the practical nature of thesoftware ,andbe able to receive and positively respond to constructive feedback.The SE must also be able to respond and clarify questions about requirements and design features, as well as adjust requirements based on retrospective issues.TheSE will have to work with other Xerox product and portal teams and ensure seamless integration with their products and portals. + ASenior SE is also expected to mentor junior SEs, educate development teams in terms of development lifecycle associated with estimating and tracking, and proper change control usage. + The SE roll requires supporting customer issues and escalations, which includesworking closely with Xerox support and field representative and/or partners, as well as working directly with customers. The SE should be able to ask intuitive questions and collect informationregardingthe problem or issue, trying to diagnose the issue directly, or providingappropriate informationback to the development team for further analysis. + The candidate must have good written and oral skills. They will be expected to provide documentation on thesolutionandit’sfeatures and capabilities, as well as provide demonstrations to both technical resources that sell and support the products and to end customers. It is also expected that the SE will help create and present training materialrelativeto the products and solutions for which they are responsible. **Qualification:** + Experience in .NET, Client-Server architecture constructs and Microsoft based N-Tier architecture. + Experience with Cloud architecture (Azure, AWS, Etc.) + Experience with SQL and IIS + Excellent written and communication skills + Excellent work attitude – “Can Do” attitude + Excellent interpersonal skills + Works effectively with internal teams + Ability to multi-task and put extra effort in to get the job done, if needed + Ability to listen, engage andmaintaincontinuous communication with a diverse group of SW developers with a variety of personality types + A good understanding of the business, technology and the tools used to support the business + Must have genuine enthusiasm and passion for technology, its application to solve business problems and ensuring requirements clarity is the best it can be + Familiar with standard development methodologies (Scrum Agile Development) and global product development (onshore and offshore components) **Desired Skills (not** **required** **):** + Familiar with the Xerox Time to Market delivery process + Experience with MicrosoftAzure DevOps Services **Education:** + BS Computer Science, Computer Engineering, Electrical Engineering, Software Engineering or equivalent required + MS Computer Science, Computer Engineering, Electrical Engineering, Software Development, Software Management desired + 10-15 years software development experiencerequired. \#Ll-AR1 Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.