What You'll Do You will be a critical part of Avalara's compliance operations, focused on preparing, reviewing, and filing multi-jurisdictional tax returns while maintaining relationships with customers and U.S. jurisdictions. You will provide support troubleshooting, notice resolution, and change management while collaborating with teams to guide process improvements. You'll work on-site and will report to Manager, Compliance. What Your Responsibilities Will Be Work Hours and Travel Work during U.S. business hours. U.S. visa required for travel 2-3 times annually. Filing and Compliance Prepare, review, and file multi-jurisdictional tax returns across several frequencies. Manage customer outreach, bulk account administration, special projects, and filing calendar updates. Handle critical prepayment administration. Resolve jurisdictional notices for customers. Customer and Stakeholder Management Provide support troubleshooting and in-cycle risk reduction. Maintain relationships with Avalara's Government Relationship team and jurisdictional resources. Process Improvement Identify and implement process and technology improvements to enhance customer service. Perform QA on sales and use tax content and form changes. Statutory Updates and Monitoring Review statutory bulletins for proactive change management. Contribute to Statutory Readiness & Review projects. Collaboration and Project Management Collaborate with cross-functional teams to drive execution and foster understanding. Lead meetings, manage action items, and provide follow-ups. Disperse project updates via email and wiki. Legislative Monitoring Attend legislative monitoring meetings and share notes with relevant teams. Communication and Documentation Communicate clearly with internal teams and stakeholders. Represent Avalara in meetings with jurisdictions. Create concise, accurate project summaries and updates. Facilitation Facilitate discussions with senior management on laws and regulations. Prepare agendas, manage meetings, and clarify goals. Provide detailed post-meeting reports on outcomes and action items. Relationship Building Build strong relationships with stakeholders and authorities to support initiatives. Collaborate with state, county, and city authorities to improve product quality. What You'll Need to be Successful Qualifications Experience as Power of Attorney with U.S. State/Private Tax Departments, resolving jurisdictional notices. Expertise in U.S. transactional tax complexities: reporting, notices, audit red flags, and communication strategies. Reviewed indirect sales tax filings and conducted independent research analysis. Advocated scalable, tax return solutions as a tax technical stakeholder. Attended U.S. sales tax conferences and tradeshows. 2+ years working U.S. business hours; background in Big 4 or multinational tax departments. Skills Expert understanding of Avalara customer data flow and platform features (nexus, exemptions, marketplace, rules, filing calendars, reporting, transactions). Review product enhancement requests (forms, automation, user interface, platform functions) and collaborate with Product Management to define requirements. Experience with transaction flow across the business and its impact on returns preparation and filing (advanced knowledge). Knowledge of transaction tax calculation, transaction data flow, returns mapping, and returns filing automation. Education Minimum of 8 years of related experience with a bachelor's degree; or minimum 6 years and a Master's degree; or a PhD with minimum 3 years' experience; or equivalent experience #LI-Onsite How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. Learn more about our benefits by region here: Avalara North America What You Need To Know About Avalara We’re Avalara. We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year. Last year, we became a billion-dollar business, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.