Seattle, WA, US
11 hours ago
Senior Tech Program Manager, Availability
Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities.

The Ads Core Services (ACS) team develops core services for Service Availability, Advertiser Registration and Access Management, Ad Catalog Service, Billing, Data Ingestion/Publishing and Analytics that underpin all advertising programs such as Sponsored Products and Sponsored Brands. This role will see you collaborate with a large number of teams across WW Advertising to drive key initiatives to improve resilience of advertising systems.

As a Senior Technical Program Manager, you will be 100% focused on the customer, understanding their needs and requirements, plus anticipating future trends that will serve their needs. You will also be excellent at driving results, being able to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, anticipate and make trade-offs, and balance business needs versus technical constraints. You are involved in defining or reviewing the systems-level technical design of your projects and balance near term business need with long term implications for Amazon. You rationalize technical requirements and business priorities in cross-functional teams. You manage cross-functional communication to ensure all business and technical stakeholder’s needs are aligned.

The right candidate will possess a strong program management background, will have demonstrated experience leading medium to large products and projects, and will have a well-rounded background in current web technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive high-level strategic initiatives, but can also roll up your sleeves, dig in and get the job done. Maturity, high judgment, negotiation skills, ability to influence and leadership are essential to success in this role. You will be data-driven and analytical. You constantly strive to expand our understanding of the metrics that drive our business and growth aspirations. Lastly, your communication skills - both verbal and written - are excellent, and you will be able to clearly communicate at all levels in the organization, including senior management.

If managing initiatives that span multiple teams motivates you, then we would love to hear from you!


Key job responsibilities
Architectural design or system design independent of an architect.
Working directly with engineering teams.
Managing programs across cross functional teams, building processes and coordinating release schedules.
Driving roadmap strategy and definition.
Technical program management.
Defining projects, collecting requirements, writing detailed functional and test specifications, coordinating efforts to scope, schedule and deploy new features sets.
Analyzing cost/benefit of feature selection.
Managing on-time and on-budget delivery of large complex software or hardware projects.
Operating with partial information and ambiguity.
Time and resource management and planning.
Identifying upcoming risks, issues, and bottlenecks and resolving issues that sometimes cross departmental boundaries.
Communicating, both verbal and written, with stakeholders.
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