Job Requisition ID #

25WD90981

Position Overview
 

Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes. 
We are looking for a professional with Architectural, Civil and Construction Engineering experience, supporting a broad range of technologies in large-scale environments. This person will work closely with medium and large enterprise customers worldwide. 
You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – a team that values professional development and rewards high performance.
The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers. 
 

Responsibilities

Deliver live coaching sessions to drive adoption of Autodesk Solutions 

Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology 

Build, maintain and deliver packaged service offerings to increase customer success and new product adoption 

Conduct discovery meetings to assess customer needs,pain points and desired outcomes

Deliver digital content via 1:Many webinars for end users to drive successful adoption of Autodesk solutions 

Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges 

Design, build, and maintain the packaged service catalog to increase customer success and new product adoption

Minimum Qualifications 

Advanced knowledge of Architectural, Construction and Engineering industry needs and workflows 

Bachelor's degree or equivalent experience in Architectural, Civil or Construction engineering 

Expert knowledge of Autodesk Revit, Autodesk Construction Cloud in a production environment 

Additional knowledge of Autodesk Platform Solutions, Dynamo, Generative design 

5 – 6 years Civil & Construction or related field experience

External public speaking/presentation Skills

Proven ability to be flexible and learn quickly in a fast-paced environment

Fluency in Korean and English required

Preferred Qualifications

Strong communicator and able to build relationships at all levels, taking initiative

Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience

Technical consulting experience and/or technical project delivery experience with large, demanding clients 

Experience with Virtual Reality implementation 

Team player who enjoys supporting and interacting with other members of a shared responsibility team

Learn More

About Autodesk

Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.

When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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