Senior Technical Analyst
Oracle
Oracle Fusion/On Prem ERP HCM Technical Architect -
The key skills put to use on a daily basis are - high level of techno-functional skills, Oracle products knowledge, problem solving skills, and customer interaction/service expertise. It is an opportunity to work with Cloud and On Premise customers. Senior Technical Architect tasked with Work directly with Customers for Advising on complex use of Oracle products Resolving highly complex and mission-critical issues Formal mentoring for promoting the technical and professional development of others Standardizing Customer Experience by putting support process in place Automating support processes/ troubleshooting steps Serve as Situation Manager on highly sensitive issues Creation/review of Knowledge ArticlesQualifications: Any professional qualification (BE/ B Tech/MCA/ MSc (Comp Science)).
Need to Have
In depth technical architecture knowledge in at least 4 modules. Preferably the below combinations Core HR, Fusion Talent, Fusion Learn, Oracle Recruitment Cloud (ORC) Core HR, Payroll, Benefits, Compensation Core HR, Absence, Time and Labor Fusion certified in at least two of the above modules In depth knowledge of API’s BIP/OTBI reporting Analytic skills Solutioning Skills HCM extracts, Fast Formulas Functional knowledge of the modules in the stated area of expertiseGood To Have
OIC knowledgeCareer Level - IC3
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