Hawthorn East Melbourne, VIC, AU
5 days ago
Senior Technical Business Analyst | API

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

 

About the team

 

As the way we shop continues to evolve, our Digital team keeps us at the cutting edge. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to create differentiated, omni-channel experiences for our customers and build the next generation of digital retailing.

About the role


As a Senior Technical Business Analyst, you will work to investigate problems and analyse options for new and existing APIs/services, providing recommendations to solutions and produces artefacts such as sequence diagrams, API contracts, user stories, and relevant documentation.

 

Some of your key accountabilities will be:

 

Act as a liaison between the Product Squads and backend team to identify solutions for feature requests and define API specs/contracts Facilitate collaboration and lead effective communication with all stakeholders to support design, build and delivery to meet the user needs for services being engineered Analyse current services and processes, and then identify and implement opportunities to optimise these.

 

  About you and your skills


Some of the essential things we are looking for:

 

Ability to work with the development team to identify low level solution details such as API request/response formats and sequencing. Guide the developers in BFF and interfacing teams to finalize a workable solution outcome. Ideally you will come from a technical background and comfortable with translating business requirements into API secs by analysing current Systems and Data flows. In order to be successful in this role, you must have strong API experience with the ability to document API Specifications, defining API contracts and knowledge of working with tools like Swagger, Postman Ability to facilitate and run workshops, showcases and other ceremonies to support product technology and solutions (e.g. discovery, goal settings) Ability to elicit engineering requirements, including writing user stories for agile teams. Works with stakeholders to prioritise the product backlog based on value and timelines Collaborates with the team members to ensure the outcomes match the project requirements and meet the quality standards Has a solid understanding of ‘systems of work’ (agile, non-agile, SDLC, CD), and can identify areas for improvement and drive change Helps to evaluate and clarify requirements requirement gaps, and resolve conflicting or ambiguous requirements What’s in it for you?

 

Flexible working options: We know that work is only one part of your life, so we actively encourage a positive work-life balance and provide hybrid working options to help you achieve it. Office perks: Take advantage of our gym facility and fitness classes, free parking, BBQ area, mini-Coles supermarket, fooderie hub where you can sample new products before they hit the shelves, school holiday program and so much more when you come in. Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings. Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers. Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training. Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family. Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.

 

About the recruitment process

 

We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

 

We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email inclusionrecruitment@coles.com.au

 

Job ID: 137874

 

Employment Type: Full time

 

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