Job Title

Business Environment

Hospitality aims to become the industry leader that delivers modern, innovative solutions to our customers, enabling them to run their businesses more efficiently, more profitably, and deliver a great experience for their guests.

Our collaboration began with InterContinental Hotel Group (19 brands, 100 countries, and more than 800,000 rooms) for which we are building a community Central Reservation System on a cloud-native platform. We are now extending our range of products and functionalities with ongoing projects with MGM (prominent hotel chain for Casinos), ACCOR (more than 40 brands in 110 countries, and more than 800,000 rooms), and Marriott (first hotel chain in the world, with more than 30 brands in 130 countries, and more than 1.4 million rooms).

Within a diverse organization with teams in Nice, Bangalore, and Boston, the Shopping Engine team is in charge of Shopping, Rates, and inventory products of the Amadeus Central Reservation product, developing the software used to shop and price.

Common accountabilities:

Has working experience and advanced and specialized technical/functional knowledge in their discipline. Understands how their area contributes to the business. Acts as a reference for colleagues with less experience and supports newer team members.

Influences decisions related to their activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for their own and team commitments.

Works independently within plan dictated by their team leader, with some guidance on the most complex situations.

Specific accountabilities:

Assess requirements

Build, maintain and share the functional knowledge of our processes, services and usage of end-user products.

Analyze business requirements submitted by Product Management.

Consolidate and articulate business needs into new product concepts or upgrades.

Size specification and validation work.

Support stakeholders in doing sufficient analysis to ensure requirements are ready to be worked on.

Carry out functional design

Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications and present functional walk-throughs to all concerned stakeholders.

Collaborate with relevant divisions and departments to identify interactions with other Amadeus applications and ensure functional compatibility.

Overview validation

Contribute to the implementation of the test strategy, and review test plan, to ensure compliance of the delivered functionality and system integrity.

Ensure traceability of tests with specifications.

Ensure production integrity by investigating, validating and prioritizing reported incidents.

Manage relations with key stakeholders

Interface and communicate with Product Management, Project Management, Amadeus Customer Services, Implementation, Migration, and Development teams.

Interface with the customer during requirements understanding, functional specification, testing, and implementation phases.

Contribute to product promotion

Support the product features definition (scoping) and contribute to RFP/RFI for the product.

Share content for product documentation, sales tools and collateral.

Give presentations, demos and familiarization sessions to customers and customer-facing teams.

Participate in the preparation of key events, guaranteeing the success of product launch and follow-up.

Participate in team events

Support team stakeholders by participating in team ceremonies: Agile forums, Team meetings, Solution assessments.

#LI-EMEA

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process for Amadeus France, please contact us at accommodations.france@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.