How you'll help us Keep Climbing (overview & key responsibilities) Delta is investing in and growing our capabilities across our three IT global technology hubs to continually improve the end-to-end travel experience for our customers and enable our 90,000 Delta people who serve them. Delta's IT is helping enable the mobile transformation to change the way we do business from top to bottom. We strive to build innovative solutions that deliver impact to our customers. As we grow, we seek new team members eager to collaborate and advance our mission of becoming a best-in-class IT organization at the world's premier airline! The Sr. TPE – Crew is a skilled analyst and technical leader responsible for aligning technology solutions with business strategies. This role involves communicating and clarifying business needs to ensure that technology products and services are aligned across multiple business units, third-party, and partner IT domains. The Sr. TPE contributes to the development of long-range plans to support strategic business goals and ensures that technology solutions meet business needs effectively. The ideal candidate is self-motivated, responsive, and detail-oriented, with excellent organizational, interpersonal, and communication skills. This specific position requires a Sr. TPE with proven Scrum Master experience. Join us on our transformation journey in becoming a world-class IT organization at the world's best airline! Responsibilities include, but are not limited to: + Driving discussions around new and emerging platforms to determine the best ways to utilize new technologies for building business solutions. + Synthesizing current state processes, operating models, and ways of working to define new, digitally oriented clarity on requirements. + Working across a diverse stakeholder group to drive consensus and create a shared understanding of detailed requirements in conjunction with technical delivery. + Supervising and improving the scrum process and project progress; helping tackle impediments in the development process. + Prioritizing and sequencing the backlog of epics, features, and user stories according to business value throughout the release and sprint planning cycles. + Meeting with business teams when needed to perform initial assessments of problematic situations. + Collecting information about business processes through various methods such as shadowing, interviews, surveys, and reading reports. + Encouraging self-organization and a cohesive scrum team; sheltering the team from outside distractions to maintain focus on the agreed sprint goals. + Ensuring that scrum principles and approaches are accurately understood by the development team and customers to enhance team performance. + Mentoring and guiding multiple teams on a day-to-day basis. + Facilitating effective communication between technical teams and business stakeholders to ensure alignment and understanding. + Identifying and mitigating risks associated with project delivery and team performance. + Continuously improving processes and methodologies to enhance team efficiency and project outcomes. + Providing regular updates and reports to senior management on project status, team performance, and potential issues. What you need to succeed (minimum qualifications) + 5+ years of hands-on experience as a Technical Product Engineer, Product Owner or Scrum Master. + Experienced in guiding technical teams on agile concepts, principles, frameworks, practices, and methodologies. + Significant experience facilitating agile meetings and ceremonies involving customers and key partners, from initial backlog creation through to successful release. + Knowledge of product features with the ability to design, build, and develop new products, technologies, or services from feasibility through to production. + Proficient in tools, methods, and techniques of requirement analysis; able to elicit, analyze, and document required business functionality and non-functionality requirements to ensure the success of system or software development projects. + Strong written, oral communication, and interpersonal skills. + Excellent planning and organizational skills + Consistently prioritizes safety and security of self, others, and personal data. + Embraces diverse people, thinking, and styles. + Possesses a high school diploma, GED, or high school equivalency. + Is at least 18 years of age and has authorization to work in the United States. What will give you a competitive edge (preferred qualifications) + Bachelor’s degree in computer science, Information Systems, or a related technical field. + Proactive nature with a strong focus on customer satisfaction. + Highly motivated and results driven. + Experience working with diverse teams across multiple locations and time zones. + Ability to thrive in a fast-paced technology environment, interacting with product owners, business analysts, software engineers/developers, and automation engineers. + Previous experience in the airline industry. + Scrum Master Certification. Benefits and Perks to Help You Keep Climbing Our culture is rooted in a shared dedication to living our values – Care, Integrity, Resilience and Servant Leadership – every day, in everything we do. At Delta, our people are our success. At the heart of what we offer is our focus on Sharing Success with Delta employees. Exploring a career at Delta gives you a chance to see the world while earning great compensation and benefits to help you keep climbing along the way: + Competitive salary, industry-leading profit sharing program, and performance incentives + 401(k) with generous company contributions up to 9% + New hires are eligible for up to 2-weeks of vacation. This is earned for use in the following vacation year (April 1 – March 31) + In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period + 10 paid holidays per calendar year + Birthing parents are eligible for 12-weeks of paid maternity/parental leave + Non-birthing parents are eligible for 2-weeks of paid parental leave + Comprehensive health benefits including medical, dental, vision, short/long term disability and life insurance benefits + Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages + Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health + Domestic and International space-available flight privileges for employees and eligible family members + Career development programs to achieve your long-term career goals + World-wide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint + Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective and help implement strategies + Recognition rewards and awards through the platform Unstoppable Together + Access to over 500 discounts, specialty savings and voluntary benefits through Deltaperks such as car and hotel rentals and auto, home, and pet insurance, legal services, and childcare Delta Air Lines, Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you are a qualified individual, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings through this site, apply for jobs through Delta’s online system, or at any point in the selection process. To request a reasonable accommodation, please click here