Kemin Animal Health and Nutrition is searching a Senior Technical Service Manager.
As Senior Technical Service Manager you will be driving customer success by managing a team of technical experts with the commercialization of new technologies, products and services. To achieve success as a Senior Technical Service Manager, you would collaborate closely with sales, marketing, and R&D teams.
We Are Kemin
We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, beauty and textile markets. We provide product solutions and options to customers in more than 120 countries.
A privately held, family-owned and operated company, Kemin has more than 3,000 global employees and operates in 90 countries including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States.
ResponsibilitiesAs Senior Technical Service Manager, you would have a wide range of responsibilities such as:
Drive the development and implementation of technical strategies aligned with company goals and industry trends. Lead, mentor, and inspire a team of technical professionals, fostering a culture of continuous improvement and innovation. Stay updated with industry advancements, trends, and research to ensure the company remains a leader in innovation. Design and deliver technical training for internal teams, distributors, and customers to enhance product knowledge and application. Address and resolve technical issues that customers might have. Develop experimental protocols, initiate tests with customers, and coordinate testing with Research and Development and Customer Laboratory Services. Act as a liaison between Sales, Technical Services, and Customer Laboratory Services to leverage data supporting product sales. Represent Kemin at industry events, conferences, and trade shows to build networks and promote products. QualificationsWould you like to turn customer opportunities into successes? Are you skilled at bringing people together? Do you recognize yourself in the points below? You might be the Senior Technical Service Manager we are looking for!
Master's degree or PhD Animal Nutrition, Veterinary Science, or a related field. 15 years of experience in the animal feed industry, with a focus on technical management. Skilled in feed formulation software and managing feed trials. True leader with strategic planning skills. Excellent technical, problem-solving and decision-making abilities. Collaborative. Fluent in English. Excellent communication skills.
What’s in it for you:
A challenging opportunity in a culture of innovation and science A competitive financial package- Salary Bonus opportunity Company car Continued learning opportunities- At Kemin we are compelled by curiosity, we offer our employees the possibility to develop themself on a personal and profession level: Tuition reimbursement Linkedin Learning Corporate University with online and in person training.
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