Netflix is one of the world’s leading entertainment services with 278 million paid memberships in over 190 countries enjoying TV series, films and games across a wide variety of genres and languages. Members can play, pause and resume watching as much as they want, anytime, anywhere, and can change their plans at any time.

The Role

Netflix works closely with Consumer Electronics Manufacturers and Telecom Operators around the world to integrate and launch Netflix experiences, ensuring that consumers have a great experience in signing up for Netflix and instantly watching movies and shows.

To help facilitate the relationship and workflows with these partners, we must scale business programs to articulate technical and program requirements. You will actively contribute to the creation and sharing of content that is communicated to our partners throughout the program lifecycle.

This role can be based in our Los Gatos or Los Angeles offices in a hybrid model. Option to be remote-based on the West Coast (PST hours) with some travel required (if remote-based).

You are a senior technical writer with demonstrated experience synthesizing business requirements and writing documentation for shipped products. 

You have demonstrated experience solving strategic or deeply complex documentation scenarios in a cross-team environment.

You have a passion for technology and for helping others understand how complex systems work, and can translate the necessary technical jargon into simplified documents.

You are able to effectively collaborate with cross-functional teams to get the information you need to help shape the products you document as you develop an understanding of the business needs.

You have great written and verbal skills, and work well with other team members toward shared goals. You can effectively articulate, evangelize, and defend your ideas in front of a variety of audiences from different backgrounds.

You have an eye for informational architecture and can evaluate organization structure to help improve content management.

Our culture is unique and we live by our values, so it’s worth learning more about Netflix. Our Culture memo.

We are a tight and driven team with big goals, so we seek individuals who are truly passionate about their work.

Please provide characteristic writing samples (or pointers to your work).

7+ years of technical writing experience with a proven record of delivering complete technical documentation solutions for complex products. 

Experience writing for both hardware and software products.

Experience writing for APIs, SDKs/APKs, and embedded systems.

Exceptional communication skills, in writing and verbally, whether in small group discussions, large-scale presentations, or with executives.

Exceptional collaboration, partnership, presentation, and influencing skills.

Comfortable working with ambiguity. This role is fluid, and will frequently evolve based on partner, strategy, and product priorities.

You are curious, mature, and ego-free. You welcome constructive feedback and can constructively give it as well.

Our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $100,000 - $490,000.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs.  Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more detail about our Benefits here.

Netflix is a unique culture and environment.  Learn more here.

We are an equal-opportunity employer and celebrate diversity, recognizing that diversity of thought and background builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.