Sunnyvale, CA, 94086, USA
4 days ago
Senior Technical Writer/Content Designer, Google Workspace Services
The application window will be open until at least April 22nd, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. Minimum qualifications: + Bachelor's degree or equivalent practical experience. + 6 years of experience creating content for technical audiences (e.g., developer documentation, Computer Science course material, or IT administration playbooks). + Experience writing in HTML or Markdown. Preferred qualifications: + Experience with AI writing tools (e.g., Gemini, 3rd-party tools), with an interest in AI-assisted workflows. + Ability to initiate, plan, and execute on multiple projects simultaneously, with experience researching and writing content. + Ability to switch between UX writing and Help Center writing, and defining the interplay between content surfaces. + Excellent attention to detail, with the ability to work in a fast-paced, constantly-changing environment. + Excellent communication and web development skills (e.g., HTML, CSS, Javascript) to collaborate with team’s tech lead and develop AI and automation tooling for content creation, production, and analysis workflows. Technical writers communicate complex information clearly, concisely and accurately, and without relying on jargon. As a technical writer, your role involves tasks such as writing conceptual overviews and procedures, reading and writing example code, or updating help center queries and FAQs. Technical writers play a big part at Google. They are a key link between developers, marketing associates, developer advocates, as well as all the external users and developers, tying together many vital but disparate parts of the Google ecosystem. You develop complex, in-depth communications for internal and external audiences and manage projects that involve coordinating multiple junior writers. The US base salary range for this full-time position is $129,000-$189,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google (https://careers.google.com/benefits/) . + Research, design, and implement clear, concise content strategies that support admins as they adopt and navigate the complexities of Google Workspace. + Partner with UX, product managers, marketing, and engineering teams to craft holistic content narratives that support the business need. + Develop knowledge of technical CUJs and product details, and anticipate the users’ information needs. + Leverage AI to scale efficiency and quality. + Access test accounts to validate feature functionality and UI, and maintain and optimize content experience based on customer feedback, usage data, and bug reports. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.
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