Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Senior Director, Technology Strategy to join our ever-evolving team to help us unleash the potential of every business. Worldpay aims to ensure a successful consumer experience every transaction. In order to support this goal, Worldpay is establishing a dedicated team focused on Authorization Rates.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team 

This team is a key pillar within our Authorization improvement efforts at Worldpay. In this role, you will own authorization-related dashboards and tooling. The team will drive development of the authorization tooling in line with user feedback. The team will require a technical product owner, who is equally comfortable with collaborating with wider business stakeholders and optimizing in line with business priorities, as they are engaging in technical content and guiding an engineering team on tooling roadmap, feature and issue prioritization, and driving swift progress.  

What you will own:

 Reporting to the Head of Optimization and Authorization, you will be responsible for leading a team of 2-3 engineers in this role. 

Strategic Leadership

Shape and own the product roadmap and vision for authorization tooling, taking inputs and user-feedback from internal key stakeholders  

Own the creation and prioritization of the product backlog for the suite of products  

Guide engineers to deliver enhancements, fixes and features that are rapid in frequency and drive business value  

Ensure blockers to development are identified and addressed (with escalation as needed) 

Own progression of developments & features through to product ionization, working with engineering teams  

Lead the future development of new standalone tools within the Authorization tooling roadmap (e.g., Near-time alerting)  

Create and own definitions of key authorization metrics used across the tooling (e.g., calculation approach for re-tries) 

Drive adoption of Authorization tools 

Define release planning cycle for the team, and engage with wider business PI planning timelines to ensure any required capacity is allocated 

​​Analytics and Insights:  

Monitor usage statistics of authorization tooling to understand adoption and take appropriate action as needed 

Use analytics to identify areas for improvement, bottlenecks, and opportunities  

Team Leadership & Development:  

Support a collaborative culture across the new Authorization structure, working closely with other team leads to avoid a siloing of the tooling capabilities  

Establish and develop a strongly performing team driving continual enhancement of tooling suite  

Create a dynamic and flexible culture, with responsibilities and prioritization evolving as new tooling is added to the suite 

​

Where you’ll own it

You’ll own it in our Cincinnati, OH office hub. While we’re a large team of Worldpayers based in North America, we have collaborative spaces and regular opportunities to celebrate with each other in person. 

What you bring: 

Experience in managing technical products & teams  

Deep understanding of payment industry and all elements of authorization pathway (e.g., gateways, platforms, acquirers, networks, issuers, etc.) 

Background comprising business understanding as well as expert understanding of high-quality technical product delivery  

Experience leading the stand-up & development of a new team, ideally with a product-focus  

Strong project management skills  

Bachelor’s degree in computer science, information systems or other related technical discipline or the equivalent combination of education, training, or work experience. 

Added bonus if you have: 

Knowledge and experience of Worldpay platforms and data architectures  

Knowledge of Agile and Design Thinking   

Basic experience in SQL and Snowflake  

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

A competitive salary and benefits.

Time to support charities and give back to your community.

Parental leave policy.

Global recognition platform.

Virgin Pulse access.

Global employee assistance program.

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.

Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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Privacy Statement

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EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.