Job Title: Senior Territory Manager KarachiWork Level: 1Location: Karachi Sales OfficeFunction: Customer Development Ice Cream Job Purpose: The position is part of the Ice Cream Sales team which is responsible to ensure smooth sales procedures and business growth by developing good relationships with customers. Responsible for effective and efficient sales operations, trade activities execution within the assigned territory and delivery of KPIs while leading the concessionaire sales force. Job Responsibilities: + Drive the business to the desired ambition of Underlying Volume Growth / Sales Growth + Ensure Volumes / Target tracking of all channels + Develop strong relationships with customers & SPDs at concessionaire and retail level • Ensure strong customer services practices by resolving customer and shopper complaints, conducting customer meetings at concessionaire level and ensure RSOs are visiting the PJPs + Obtaining competition activities & market feedback and sharing them with stakeholders + Uplift the Competitive visibility in Store + Coordinate with Concessionaire/Customer Operational plans through effective execution of sales strategies + Manage concessionaire's sales staff including RSOs, Order booker etc. to ensure delivery of KPIs + Negotiate with Customer & SPDs for Joint Business planning (JBPs) to ensure maximum ROI + Daily monitoring and business development by forecasting sales and supporting customer in formulation of JBP + Implement agreed JBP/ Concessionaire Business Plan and review KPIs’ progress on weekly basis + Have the acumen for Financial Matrix – Business Profitability / Gross Margin • Lead and drive the extended team – Build team & develop talent + Be accountable to uphold the key business principles and values without any conflict of interest. + Deploy and lead projects like activations/launch plans/ micro marketing plans with meticulous detail with rigorous post launch evaluation/monitoring and take corrective action when required. + Redefine the process post execution analysis with strong analytical skills + Explore new avenues of business in assigned Territory, augment efficiency of existing business models and implement other benchmark models where feasible + Ensuring optimum utilization of Assets (Trikes and Cabinets), assets tracking through Assets scanning tool and proper care of Assets with the support of Cold Chain Team + Develop a network of SPDs in assigned territory to serve the shopper and consumer + Ensures that customer operations and processes are safe and are guided by Unilever safety policies and principles Job Skills: + Customer Relationship Management & Selling Essentials. + Should be able to coordinate with multiple teams and take multiple stakeholders along. + Exhibit all Standards of Leadership (purpose & service, personal mastery, business acumen, talent catalyst, agility, consumer love and passion for high performance) + High on objective rigor where efforts are focused towards a business target pegged to key priorities and market realities. + Extremely up to date with technology globally and leverage it in their area Work Experience & Qualifications: + Bachelor’s Degree. + 1-2 years of relevant sales experience in FMCG/Snacking industry is preferred Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. En tant qu'employeur responsable et inclusif, Unilever est attentif à la diversité et à la mixité de ses équipes. Nos recruteurs sont engagés et veillent à l'application de processus de recrutement non-discriminants. Tous nos postes sont ouverts aux personnes en situation de handicap et Unilever accompagne ses collaborateurs dans la mise en place d'éventuels aménagements de poste et de dispositifs d'accessibilité. Job Category: Customer Development Job Category: Ventas Job Category: Développement de la clientèle Job Type: Field Sales Specialist_OOH Industry: Unilever_Experienced_Professionals