What we are looking for

The Post-Production Technical Support Specialist (PPTSS) supports customer post-go-live of the Charles River Investment Management Solution (CRIMS) product. Their contributions include defining new client requirements, configuring and tuning the application to the client’s business and technical needs, testing technical workflows and resolving issues.

The Specialist will liaise with other Charles River Support team and Product resources to troubleshoot application issues and to determine the optimal technical solution. The ideal candidate will have at least 3 to 5 years of hands-on experience gained in the financial industry working for a consultancy or software vendor. This role is a highly technical role and spans XML messaging, Charles River web services API, ETL tool usage, Java and/or C# programming, and database administration tasks.

Why this job is important to us

The team you will be joining is a part of Charles River Development (or CRD), that became a part of State Street in 2018. CRD helps create enterprise investment management software solutions for large institutions in the areas of institutional investment, wealth management and hedge funds. Together we have created the first open front-to-back platform - State Street Alpha, that was launched in 2019.

What you will be responsible for

Java and C# programmingLead and manage multiple technical initiatives, potentially on multiple tasks simultaneously.Develop with a result-driven approach while maintaining tight schedules.Participate in functional and technical requirements gathering and reviewCreate, test, and correct inbound and outbound interfacesCollaborate with team members including business analysts, project managers, and customer staffServe as a technical expert in implementation or supporting projects

What we value

Java and C# programmingWindows and Unix (Linux)Knowledge of ETL tools such as Kettle and TalendFamiliar with at least one SCM (Perforce would be a plus)XML and XSLTUnderstanding of ERDsTomcat configuration and optimizationN-tier application architectureSOAP/XML and messaging software like MQ Series, MSMQ, Sonic MQ, Open JMS, KafkaIn-depth knowledge of one of the following RDBMS: Oracle or MS SQL ServerPerlSelf-motivated and Self-drivenBS/MS in Computer Science or equivalent field.Ability to work in a dynamic, fast-paced, team environment.Experience in methodology-based solution delivery and managing customers’ expectations.Problem solving skills and ability to recognize long term solutions across multiple projects.Must be detail-oriented and have the ability to multi-task.Self-starter, able to work both independently and as part of a team.Excellent communication skills (verbal and written); good interpersonal skills; ability to gather and understand requirements in the financial sector; solid client interaction skills.The ability to travel as the assignment requires (30-50%)

Strong preference

Financial services industry experiencePrevious consulting backgroundPrevious OMS implementation experienceSystem integration using ETL toolsExperience with Azure and Snowflake 

Education & Preferred Qualifications:

A BA/BS degree in a business or technical field including Finance, Economics, Engineering or Computer Science.A minimum of 5 + years of progressively responsible experience in the Financial / Software Services industry (Financial market information systems background preferred)The ability to travel to client sites throughout the United States and Canada as well as the ability to work effectively when remote from clients. Travel of 35%-50% is typical and but may exceed that in any given year.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world.  From technology to product innovation we're making our mark on the financial services industry.  For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people.  We provide investment servicing, data & analytics, investments research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment.  Our benefits packages are competitive and comprehensive.  Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks.  You'll have access to flexible Work Program to help match your needs.  And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity, and Social Responsibility. We truly believe our employees' diverse backgrounds, experience and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients.  We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality.  Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader.  You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Company: Charles River Development

Discover more at www.StateStreet.com/careers 

Salary Range:

$100,000 - $160,000 Annual

The range quoted above applies to the role in the primary location specified. If the candidate would ultimately work outside of the primary location above, the applicable range could differ.

Job Application Disclosure:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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