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Senior Training Instructor

Location: National Capital Region (NCR)

Clearance: Active Secret

 

Support the Department of State’s Bureau of Consular Affairs (CA) Office of Consular Systems and Technology (CST) divisions management, administration, and quality assurance of its critical information technology supporting Consular locations, overseas posts, domestic Passport agencies and VISA processing centers.

Responsibilities

· Develop a refined curriculum for the print controller

· Research curriculum actively and remain up to date on print controller software developments

· Conduct training at various passport agencies, passport centers, and support site locations

· Support CA/CST training initiatives, and interface via email with operators as needed on an ad hoc basis.

· Conduct satisfaction surveys regarding the effectiveness and completeness of training courses to improve the curriculum.

· Travel to various passport agencies, passport centers, and support site locations to conduct print controller training and refresher training as required.

· Collaborate with USG Training Coordinator to ensure optimal training experiences and knowledge retention.

· Create printed and instructional materials to be used in training.

· Actively seek current training methods and best practices to facilitate training employees.

· Schedule and conduct meetings with CA/CST to proactively identify topics to be address or areas in need of additional instruction.

· Develop KBAs to be distributed to CA promoting continuing outreach and training refreshment.

· Assist in planning, creating, and implementing each year's training courses and materials for each passport agency, passport center and support site location

Qualifications

Required:

 

· Bachelor's degree in Computer Science or Information Systems or other technically relevant degree

· 7 years’ experience developing and delivering training programs

· Knowledge of Microsoft Office Suite (Word, Excel & Power Point)

· Strong organizational skills, attention to detail and excellent follow-through skills are required.

· Possess a Secret Clearance

Company Overview

Integral partners with federal defense, intelligence, and civilian leaders to tackle their most important challenges and deliver positive outcomes. Since our founding in 1998, we have helped clients leverage existing and emerging technologies to transform their enterprises, empower growth, drive innovation, and build sustainable success. The forward-leaning solutions we deliver are tailored to each mission with a focus on keeping our nation safe and secure.

 

Integral is headquartered in Tysons Corner, VA and serves clients throughout the country.

 

We offer a comprehensive total rewards package including paid parental leave and immediate vesting in our 401(k). Give us a try and become part of a curated group of professionals at Integral Federal!

 

Our package also includes:

· Medical, Dental & Vision Insurance

· Flexible Spending Accounts

· Short-Term and Long-Term Disability Insurance

· Life Insurance

· Paid Time Off & Holidays

· Earned Bonuses & Awards

· Professional Training Reimbursement

· Paid Parking

· Employee Assistance Program

 

Integral is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military/veteran status, physical or mental disability, or any other protected class.

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