Senior Training & Product Specialist
Zeiss
General
Promote company’s products to optical retail practices and other eye care professionals to achieve maximum sales revenue & volume with strategies and plansDevelop & coordinate internal and external product education programs with sales & marketing, and Operations teamsDevelop & maintain customer relationships for business developmentProduct Training
Develop, design, deliver & coordinate various internal and external training programs to meet sales & business development strategiesDevelop, maintain and update training materials (manuals, guides & course materials) with attend-ance recordsSupport course implementation for ad-hoc projects in different formats (onsite, classroom, digital, elearning, etc)Identify key training focus & evaluate and review the training programs for optimum impact and effect.Provide technical support, handle product enquries and perform demonstration.Attend meetings or seminars to obtain information for use in training programs.Product Development
Assist Manager and work as a team to execute product plans & strategies to achieve maximum sales revenue & volume, and profit.To analyze potential product details, product performance data to help product planning Assist in publication, master data maintenance & catalog preparationSupport in localization of B2B and B2C product & technical marketing content and materialsCollect market insights and conduct market research (e.g. comprehensive product analysis & pricing comparison with competitors) to establish clear price-positioning strategies in the marketAdministrative Works
Provide regular product sales & training reports to management.Documentation of all event attendance, feedback, and customer communication.Monitor, evaluate, and record training activities and their effectiveness.Maintain product knowledge on ZEISS and competitors’ new and existing products.Other duties as required, assigned, or necessary.Secondary Education or aboveDiploma in Ophthalmic Dispensing or Bachelor in Optometry will be a bonus3 years experience in optical retail industryExperience in working in a regional environment would be a bonusExcellent communication, interpersonal and presentation skillsGood analytical skillsProficient in written and spoken English, Cantonese and Mandarin.Familiar with MS Office (especially Excel & PowerPoint for executive presentations and project man-agement)Good cooperation & teamwork, loyalty, reliabilityProactive, can-do attitude, able to work under pressureOccasionally travel as requiredYour ZEISS Recruiting Team:
Pik Shan Chui (徐碧珊), Xiaojun Yang (杨晓君)
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