Primary DetailsTime Type: Full time

Worker Type: Employee

Responsible for managing a team of underwriters for Underwriting of SME & Retail products across the Agency, Financial Advisors, Local Brokers, Direct. and underwriting activities and P&L responsibility for SME & Retail segment, to be managed on a portfolio level including digital products underwriting and manual underwriting of yet to-be digital products. And manual underwriting of yet-to-be digital products for new business and/or renewals including manual renewal reviews, raters preparation, quotation generation and UWB submission. Building relationship between underwriter and intermediaries in underwriting service delivery, product development and innovation.

Primary Responsibilities

• Responsible for managing a team of underwriters responsible for Underwriting of SME & Retail products across the Agency, Financial Advisors, Local Brokers, Direct
•Responsible for underwriting activities and P&L responsibility for SME & Retail segment, to be managed on a portfolio level. Including digital products underwriting and manual underwriting of yet to-be digital products.
•Responsible for manual underwriting of yet-to-be digital products for new business and/or renewals including manual renewal reviews, raters preparation, quotation generation and UWB submission.
•Responsible for underwriter relationship with intermediaries in underwriting service delivery, product development and innovation
•Evaluate risk for new business and renewals in accordance with standards, to ensure profitable growth
•Actively keep abreast of market dynamics and demonstrate market cycle awareness to be able to operate effectively and appropriately
•Perform underwriting activities in accordance with all legal and regulatory requirements to ensure obligations are met
•Adhere to underwriting standards, instructions and good practice to minimize risks and maximize efficiency
•Develop and maintain good working relationships with all customers, intermediaries and internal stakeholders
•Build strong knowledge of current legislation, best practice, underwriting acceptance levels, systems and organizational guidelines
•Contribute to the development and implementation of channel strategic plans
•Motivate and develop the team by demonstrating good leadership behaviors and management best practice so as to support the achievement of business goals
•Provide senior technical and specialist product expertise to intermediary/clients on the range of products offered
•Key Performance Indicators:
•Growth & Profitability: Achievement of Country plan (GWP, New business target vs plan, NCOR % and UW profit), Renewal retention rate and New Business Conversion rate
•Agency/FA/Local Brokers Servicing & Satisfaction: NPS scores (SME/Retail partner servicing & satisfaction), Turn-Around-Time for Quotes, Endorsements, Renewals for all serviced channels
•Comply with UW Guidelines, internal audit and other governance and compliance requirements

Preferred Competencies/Skills

• Negotiation and problem-solving skills
•Relationship management and communication skills
•Analytical and research skills
•Excellent interpersonal and communication skills
•Ability to analyze data use for decision-making
•Commercial acumen
•Leadership

Preferred Education Specifics

• Relevant qualifications, specialist qualifications or equivalent

Preferred Experience

• 10+ years of underwriting experience
•Established customer/intermediary relationships

Preferred Knowledge

• Local market expertise
•Broad insurance industry knowledge
•Excellent understanding of class specific underwriting
•Understanding of relevant market conditions


QBE Cultural DNA

• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
•We are customer-focused
•We are technical experts
•We are inclusive
•We are fast-paced
•We are courageous
•We are accountable
•We are a team
•All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

Audit Management, Commercial Acumen, Communication, Critical Thinking, Decision Making, Innovation, Insurance Underwriting, Intentional collaboration, Managing performance, Negotiation, Portfolio Analysis, Portfolio Management, Regulatory Compliance, Risk Management, Stakeholder Management

Application Close Date: 16/01/2025 11:59 PM

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.