Senior UX Designer

Lead I - UX Design

 

Who We Are:

Born digital, UST transforms lives through the power of technology. We walk alongside our clients and partners, embedding innovation and agility into everything they do. We help them create transformative experiences and human-centered solutions for a better world.

UST is a mission-driven group of 29,000+ practical problem solvers and creative thinkers in more than 30 countries. Our entrepreneurial teams are empowered to innovate, act nimbly, and create a lasting and sustainable impact for our clients, their customers, and the communities in which we live.

With us, you’ll create a boundless impact that transforms your career—and the lives of people across the world.

Visit us at UST.com.

 

You Are:

The Associate Digital Enablement product team is looking for a Senior UX Designer to support the re-imagination of key Associate workflows involving Customer Relationship Management (CRM) platform.

 

The opportunity:

·       Supporting the Senior Service Designer, the Senior UX Designer will create tangible design artifacts to bring the future vision to life.

·       This role is responsible for understanding and documenting the current state experience as well as illustrating the ideal future state by creating compelling narratives which may include sketches, wireframe prototypes, future state blueprints, storyboards, and executive presentations.

 

 

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

 

What you need:

·       Able to break down complex problems and provide human-centric solutions through excellent analytical and problem-solving skills

·       Able to take direction as well as work autonomously, quickly and reliably in a fast-paced, creative environment with a keen attention to detail

·       Able to review large and complex process flows, extract their meaning, and clearly articulate them via executive summaries and synthesis presentations

·       Adept at creating the future state and articulating it in a compelling narrative to cross functional partners and leadership

·       The ideal candidate will bring: A strong portfolio of work exemplifying a deep understanding of UI/UX lifecycle to define user experiences, visual and interaction design through human-centered design solutions (flows, prototypes, and user feedback) 

·       A collaborative Design Thinking mindset

·       A mastery of the UI/UX lifecycle with deep experience defining user experience, visual design, interaction design, user research, and design principles

·       A strong knowledge of Figma for generating prototypes, storyboards, and presentations.

·       An ability to communicate respectfully when challenging assumptions and tactful style when receiving feedback.

·       Preferred: a background designing for financial services industry 

·       Preferred: Knowledge of and experience designing for CRM platforms including MS Dynamics and Salesforce

·       The candidate will also be capable of providing visual design guidance and contribute to high fidelity visual designs as needed.

·       The ideal candidate is: An experienced and creative UX and Visual designer who is deeply passionate about design, product, and the end-to-end user experience.

·       A dependable contributor who excels at collaboration in a supporting role

 

 

 

Benefits

Employees receive mandatory and non-mandatory benefits such as fourteen (14) days of vacation beginning on the date of hire, vacation premium, ten (10) paid holidays, a Christmas Bonus of thirty (30) days’ pay, Monthly Food Vouchers, Saving Fund, and health insurance. Certain employees may be eligible for additional Company benefits beginning on the date of hire, including dental, disability and life insurance plans; four (4) days of personal time off per year, up to three (3) days of paid medical leave per year, and up to three (3) days of paid bereavement leave per year.

What we believe:

We proudly embrace the values that have shaped UST since day one. We build our culture of Humility, Humanity, and Integrity. These values inspire us to nurture a people-first, human centric culture that fosters diversity, prioritizes sustainable solutions, and keeps our people and clients at the forefront of all decisions.

Humility:

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity:

Through business, we will better the lives of those less fortunate than ourselves.

Integrity:

We honor our commitments and act with responsibility in all our relationships.

An Equal Opportunity Workplace, Free of Discrimination and Harassment

At UST, we strive to provide a work environment free of discrimination and harassment. We are an equal opportunity employer and employment decisions are based on merit and business needs. Our Human Rights Policy further illustrates our stand on this. We are committed to following fair employment practices that provide equal opportunities to all employees. We do not discriminate or allow harassment on the basis of race, color, religion, disability, gender, national origin, sexual orientation, gender identity, gender expression, age, genetic information, military status, or any other legally protected status. At UST, we value diversity and believe that a diverse workplace builds a competitive advantage.

Un lugar de trabajo con igualdad de oportunidades y libre de discriminación y acoso

En UST, nos esforzamos por proporcionar un ambiente de trabajo libre de discriminación y acoso. Somos un empleador que ofrece igualdad de oportunidades y basa las decisiones de empleo en los méritos y las necesidades del negocio. Estamos comprometidos a seguir prácticas de empleo justas que brinden igualdad de oportunidades a todos los empleados. No discriminamos ni permitimos el acoso por motivos de raza, color, religión, discapacidad, género, origen nacional, orientación sexual, identidad de género, expresión de género, edad, información genética, estado militar o cualquier otro estado legalmente protegido. En UST, valoramos la diversidad y creemos que un lugar de trabajo diverso construye una ventaja competitiva.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

 

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