Minimum qualifications: + Bachelor’s degree or equivalent practical experience. + 6 years of experience with program management within or in partnership with a UX Research organization. + Experience leveraging research to provide guidance and direction for key initiatives and programs based on business requirements, priorities, and various research methodologies. Preferred qualifications: + Experience with the product development lifecycle. + Experience analyzing data and leveraging insights to drive strategy. + Experience managing risks (e.g. operational, product, team health). + Experience managing and operationalizing both internal partner and external vendor engagements. + Ability to work across organizational boundaries to define, manage, and prioritize work. + Excellent communication, presentation, and analytical skills, with the ability to communicate interaction concepts clearly and persuasively across different audiences and varying levels of the organization. At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." UX Programs & Operations at Google drive projects within our UX organizations by increasing communication and connection points, streamlining the UX design process, and driving a culture of user centered development. Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses. As a UX Program Manager (UX Programs & Operations), you will combine expert project management skills with a passion for user experience to help your team improve the design of products that are used by billions of users. You’ll plan projects, define milestones, assess risks, create actionable insights, and ensure projects meet deadlines. You’ll harmonize the work of UX Designers, Researchers, Content Strategists, UX Engineers, and other UX disciplines, while also working closely with our Engineering and Product Manager cross-functional partners, to drive UX team objectives and create innovative experiences for our business, products, and users. As a UX Research Program Manager, you’ll partner with Research teams across Google Workspace to manage strategic research initiatives, establish operational infrastructure, and scale research efforts. The web is what you make of it and our team is helping the world make more of the web. From open-source pros to user-experience extraordinaires, we develop products that help users connect, communicate and collaborate with others. Our consumer products and cloud platforms are giving millions of users at homes, businesses, universities and nonprofits around the world the tools that shape their web experience -- and changing the way they think about computing. The US base salary range for this full-time position is $151,000-$222,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google (https://careers.google.com/benefits/) . + Provide leadership and operational excellence across UX teams to deliver strategic counsel through all project interactions, while building collaborative relationships with stakeholders across program work. + Identify opportunities to scale research operations, and vendor partnership, by building and promoting processes, playbooks, infrastructure, and best practices. + Run and implement analytical efforts for broader or cross-functional projects, programs, and strategies. + Contribute to the definition, integration, and reporting of key UX metrics that drive a culture of user-centered development based on program needs and stakeholder input. Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCP_EEO_Post.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.