Philadelphia, PA, USA
3 days ago
Senior UX Researcher
Kforce has a client that is seeking a Senior UX Researcher remotely. Responsibilities: Lead & conduct research: * Guide evidence-based research strategy, representing UX Research to cross-functional working groups; Collaborate closely with UX Design towards -symphony- moments * Lead user-centered research process, inspiring the team to consistently deliver product improvements and innovations based on impactful research * Promote UX Research best practices within the team, equipping researchers and designers to conduct research including study design, analysis, and presenting * Set engaged pace for iterating research in 2 sprint cycles * Proactively use data to establish key metrics for team, harnessing this to provide clarity Focus on the customer: * Gather, evaluate, and develop a solid understanding of customer use cases and needs * Understand competitors and market segments * Collaborate with Product and UX teams to inform product strategy based on user needs Creatively solve problems and define research strategy: * Lead strategic research to identify novel product opportunities, helping the product team to actualize innovative solutions * Facilitate working sessions that move the team from questions and assumptions to clearly stated user needs and user-centered problems * Work with the team to identify different research aligned with user needs and product strategy * Proactively plan and organize recruitment in partnership with our ResearchOps team * Apply the right research method for the appropriate goals and coach others in UX Research * Advocate research findings to diverse internal audiences through presentations and reports
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