Job Description

To our Innovation & Experimentation Center of Excellence we are looking for a Senior UX Researcher to join a dedicated team focused on driving cultural and operational transformation within a large, traditional multinational company. Your role will be critical in supporting the organization’s transition towards a mindset of innovation, experimentation, and user-centered design. As a Senior UX Researcher, you will lead efforts to uncover valuable user insights that will shape the development of new products, services, and business models, helping the company adapt to a rapidly evolving market.

In addition to robust research expertise, we are looking for a candidate who excels in leadership, teamwork, and collaboration, and can communicate complex ideas effectively to diverse stakeholders. Proficiency in English is mandatory.

Key Responsibilities:

Lead user research projects aimed at supporting the company’s shift toward a culture of innovation and experimentation, influencing key decisions around efficiency and efficacy to keep a fast response to market's constant changes

Collaborate with designers, product managers, business stakeholders, IT staff and overall leadership to integrate user insights into the development process and encourage an experimentation-driven approach

Utilize a variety of qualitative and quantitative research methods to gather deep insights into user needs, behaviors, and pain points, and translate them into actionable recommendations

Support and advocate for user-centered design principles within a traditionally structured organization, influencing leadership and team members to adopt new ways of thinking

Facilitate workshops, design sprints, and co-creation sessions to promote collaboration and foster a mindset of innovation across the organization

Mentor junior researchers and non-research team members on best practices for user research and experimentation

Present research findings and recommendations to leadership and other stakeholders in a clear and compelling manner, driving alignment on product strategies

Stay informed about worldwide industry trends, emerging tools, and methodologies to continually bring fresh ideas to the team

Required Skills & Qualifications:

Mnimum Bachelor’s degree in Design, or a related field

5+ years of experience in design-related practices, including UX research, with a strong track record of applying research to support digital transformation efforts

Expertise in qualitative and quantitative research methodologies, with experience in working within traditional corporate environments that are transitioning to innovative, user-driven/experimentation approaches

Strong communication skills in English, both written and verbal, with the ability to clearly articulate complex research insights to a wide range of audiences

Experience with design thinking or similar frameworks aimed at fostering creativity and innovation within established organizations

Proven experience leading cross-functional teams through collaborative workshops, research synthesis sessions, and user-focused brainstorming activities

Strong stakeholder management skills and the ability to influence teams across various departments to embrace experimentation and data-driven decision-making

Ability to manage multiple projects and thrive in a dynamic, fast-paced environment

Soft Skills:

Leadership: Adept at guiding teams through change, mentoring junior team members, and influencing senior leadership to embrace a culture of user-centered design and experimentation

Collaboration: Proven experience working across departments and breaking down silos in traditional corporate environments, facilitating innovation and teamwork

Adaptability: Comfortable navigating organizational challenges and cultural resistance, with the resilience to drive transformation

Communication: Excellent interpersonal skills, able to build relationships and communicate the value of UX research to non-technical stakeholders

Nice to Haves:

Experience working in large multinational companies, especially in highly regulated industries such as pharmaceuticals, finance, or manufacturing

Familiarity with Agile and Lean UX methodologies, especially in environments transitioning to more flexible workflows

Knowledge of service design, business model innovation, or related fields that focus on transforming traditional business practices

What We Offer:

The opportunity to be a key player in a major cultural shift towards innovation within a traditional multinational company

A collaborative, dynamic environment where you’ll have the chance to work on impactful projects and influence meaningful change

Support for professional development and continuous learning opportunities

Hybrid working model, flexible role pattern 

Pension and health insurance contributions 

Internal reward system plus referral programme 

5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution 

Cafeteria for tax free benefits according to your choice (meal vouchers, Lítačka, sport, culture, health, travel, etc.), Multisport Card 

Vodafone, Raiffeisen Bank, Foodora, and Mall.cz discount programmes 

Up-to-date laptop and iPhone 

Parking in the garage, showers, refreshments, library, music corner 

Competitive salary, incentive pay, and many more 

 
Ready to take up the challenge? Apply now! 
Know anybody who might be interested? Refer this job! 

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements:

Hybrid

Shift:

Valid Driving License:

Hazardous Material(s):

Required Skills:

Business Analysis, Client Counseling, Knowledge Management, Methods and Tools, Researching, Stakeholder Relationship Management, Strategic Planning, Teaching, User Experience Analysis, User Experience Evaluation, User Research, Waterfall Model

Preferred Skills:

Job Posting End Date:

03/6/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID:R337713