Avenue Mall, Kuwait
39 days ago
Senior Visual Commercial
*Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis, and suggest corrective actions when neededControl and monitor the section sales budget such as (driving sales, reports, proposing action plan), as well as, executing all merchandising tasks (changing mannequin, prices, posters, pictures)Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standardsSolve customer complaints in in a timely manner, suggest solutions or/ and escalate them as appropriate Assist the department and operations Managers in handling the maintenance of inventories and placement of products in order to ensure effective stock management and availability of productsMotivate team members and provide them with the necessary support such as training and development in order to maximize salesOrganize commercial activities ensuring the optimal use of the store manpower by managing working hours, controlling team schedule, applying the Minimum etc. Assign routine and non-routine tasks and monitor/assess schedule preparation for the Sales Associates, cashiers and coordinators (when applicable) and ensure that activities are carried out in the most efficient manner; processing, checking orders and items blocking *Communicate sales plans and targets to the Shop/Department team, monitor performance on an ongoing basis, and suggest corrective actions when neededControl and monitor the section sales budget such as (driving sales, reports, proposing action plan), as well as, executing all merchandising tasks (changing mannequin, prices, posters, pictures)Greet customers and ensure that they are served by shop staff in a timely manner and in compliance with quality and customer service standardsSolve customer complaints in in a timely manner, suggest solutions or/ and escalate them as appropriate Assist the department and operations Managers in handling the maintenance of inventories and placement of products in order to ensure effective stock management and availability of productsMotivate team members and provide them with the necessary support such as training and development in order to maximize salesOrganize commercial activities ensuring the optimal use of the store manpower by managing working hours, controlling team schedule, applying the Minimum etc. Assign routine and non-routine tasks and monitor/assess schedule preparation for the Sales Associates, cashiers and coordinators (when applicable) and ensure that activities are carried out in the most efficient manner; processing, checking orders and items blocking *Bachelor’s degree 3 to 4 years of experience in retail industry out of which a minimum of 2 in a managerial roleProficiency in MS Office and Shop/ Stock Management toolsFluency in EnglishDeep product knowledge across all departmentsTeamwork\: level 3Developing and Motivating Others\: level 1Cultural Awareness\: level 2Commercial Understanding\: level 3Customer Focus\: level 2Communication Skills\: level 2Attention to details\: level 2*Bachelor’s degree 3 to 4 years of experience in retail industry out of which a minimum of 2 in a managerial roleProficiency in MS Office and Shop/ Stock Management toolsFluency in EnglishDeep product knowledge across all departmentsTeamwork\: level 3Developing and Motivating Others\: level 1Cultural Awareness\: level 2Commercial Understanding\: level 3Customer Focus\: level 2Communication Skills\: level 2Attention to details\: level 2
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