SCOPE OF ROLE:
The Senior Wellness Coach will assist congregate and scattered site agency consumers with accessing
needed community services (medical, psychological, substance abuse, vocational, food, clothing, etc.)
through the development of a referral network, referral and follow up.
II. ESSENTIAL DUTIES & RESPONSIBILITIES:
• Provide case management to assigned caseload
• Supervise assigned Wellness Coaches in the execution of their responsibilities
• Develop and monitor individual support plans in collaboration with agency consumers
• Assist agency consumers with problem solving and crisis intervention
• Accompany agency consumers on medical, psychiatric, and public benefit appointments, as
necessary
• Act as advocate for consumer as appropriate; encourage and support self-advocacy
• Identification of any problems in daily living skills; hands on assistance and/or referral in addressing
problems in daily living skills
• Support Facilities Management staff in ensuring maintenance of apartment standards as outlined by
S:US and OMH
• Supportive counseling to agency consumers as needed
• Regular home visits and hospital visits, as necessary
• Maintenance of a strong working relationship with all therapeutic support services to ensure the best
quality of care
• Documentation of all services in compliance with agency standards
• Assist with moves with consumers and staff; also include lifting, packing and cleaning
• Work as a member of the social service team in the development of off-site recreation, socialization,
educational and skill building activities with a view towards community inclusion and integration
• Liaison to community-based services and groups including civic, social service government, and
business organizations
• Participate in ongoing individual and group supervision, team meetings, case conferences, division
meetings and trainings
• Adhere to on call cell phone system to facilitate crisis intervention, emergencies and other situations
that require immediate action
• Other duties as assigned
III. REQUIREMENTS
REQUIRED EDUCATION AND EXPERIENCE
• Bachelor’s Degree in Human Services or related field required
• Minimum 2 years of experience working with chronically homeless individuals or individuals with
mental illness and/or substance use.
• Some knowledge of New York City housing
PREFERRED QUALIFICATIONS & SKILLS
• 2 years supervisory experience is preferred
• Experience in group work, tenant organization, case management, referral, and/or community
outreach strongly preferred
• Experience in scattered site setting strongly preferred
• Experience or training in peer counseling or advocacy preferred
• Bilingual English/Spanish speaking preferred
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who care about the wellbeing of others. We believe in fostering a culture built on our
core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national
origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and
reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities,
including allowance of the use of services animals. To request reasonable accommodation or if you believe such
a request was improperly handled or denied, contact the Director of Benefits & Compensation at
MyMedicalLeave@sus.org.
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