Overview This is a remote role that may be hired in several markets across the United States. This position will serve as part of the Windows Server Engineering team and will be responsible for developing and driving solutions that are reliable, adaptable, and cost-effective. They will drive assigned projects and initiatives, performing activities fitting to their area of expertise. Responsibilities Audit Issue Resolution Custom PowerShell Scripting/Automation Windows Operating System Certifications Server Operating System Recovery Disaster Recovery Planning and Test Execution Internal Audit Investigation Support Server and Data Migrations (planning and execution) Performance Monitoring and Tuning Physical/Virtual Server Design Privileged Access/Access Control Lists System Requirements Analysis Advanced Root Cause Analysis Create and Maintain SOP and Risk Control Documentation Performance and Capacity Planning Advanced Server and Operating System Troubleshooting Upgrades/Patching/Vulnerability Consultation and Remediation 3rd Level Operational Support (L3 Escalation) Participate in L3 On-Call Rotation Security Baseline Configuration Management and Reporting Qualifications Bachelor's Degree and 8 years of experience in Systems engineer including systems programmer, scripting, troubleshooting OR High School Diploma or GED and 12 years of experience in Systems engineer including systems programmer, scripting, troubleshooting Preferred Area of Study: Computer Science, Systems Engineering, Computer Information Systems, Preferred Area of Experience: Windows Server License or Certification Type: Microsoft Preferred Preferred Skill(s): Strong technical skills in Server Operating System (Windows) and advanced debugging techniques Ability to be on call 24 hours a day, 7 days a week Strong verbal communication skills. Strong written communication skills. Experience with developing and driving enterprise-wide remediation plans (e.g., Windows 2012 EOL) including running meetings and tracking task status. Strong scripting proficiency (PowerShell) Experience with configuration management automation (Puppet, Ansible, chef, etc.) Strong Troubleshooting and Investigative skills. Experience with Network Protocols (TLS/SSL and Cipher algorithms and key length) Experience with Security controls through Registry and Group Policy Experience with Virtual Computing, Storage and Networking (VMWare, AWS, etc.) Familiar with Agile DevOps project management tools Familiar with Systems Development testing tools Experience with CMDB/ITIL Management This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. If hired in North Carolina, the base pay for this position is generally between $115,500 and $177,100. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. First Citizens benefits programs are designed to meet our associates where they are in life. Full-time associates (20+ hours) are offered a comprehensive benefits program, with customized offerings, including those designed to support families, however defined. More information regarding our benefits offerings can be found here: https://jobs.firstcitizens.com/benefits. #LI-XG1