PURPOSE:
Senior z/OS Infrastructure Performance consultants at IBM support pre-sales, post-sales and consulting activities for the IBM Z IntelliMagic Vision for z/OS performance analysis software solution. The particular roles and responsibilities will vary depending on the individual’s skills and the business requirements at any particular time..

ESSENTIAL DUTIES, RESPONSIBLITIES & OUTCOMES:
•    In support of sales cycles:  Conduct technical aspects of discovery calls, conduct software demonstrations, lead technical aspects of software Proof of Concepts, support all technical aspects of the pre-sales processes
•    Support the data collection process and/or installation of software for onsite or SaaS implementations
•    Provide technical account ownership to assigned accounts support all technical aspects of the account.
•    Provide performance analysis of z/OS Systems, DB2, CICS, MQ, WAS, TCP/IP, Disk, Replication or Tape 
Consult with assigned prospects and customers to determine performance requirements, processes, analysis, make recommendations, etc.
•    Work with the development teams to communicate assigned customer and prospect requirements
•    Provide level 2-3 product technical support for assigned customers as needed
•    Provide technical marketing content as assigned such as white papers, webinars and technical blogs
•    Pro-actively identify potential performance issues
•    Identify z/OS Systems efficiency opportunities as required per contract
•    Develop remediation plans to address performance issues
•    Train customers on IntelliMagic products and performance best practices
•    Create product installation guides, white papers, and contribute to technical blogs
•    Work with the larger team to creatively solve technical and process related challenges in support of customer requirements.