Job Summary:

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

100% full coverage of healthcare for you and your eligible dependentsTuition paid upfront at network schoolsFree lunchFree parkingFree theme park admission and much more!

Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in ‘Ōlelo Hawai‘i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining.

Responsibilities: Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.)Work with POS systems to enter guest food orders accurately and efficientlyMay set tables and/or seat guests Converse with Guest & Cast Members in Hawaiian Engage with guests to teach them about the Hawaiian culture and language using the ‘Ōlelo Room shadow boxes as a leaping point Share Aulani Hawaiian values with our guestsAnticipate Guests needs and act accordinglyServes food and beverage to Guests at proper temperatureShares knowledge of wines and spirits to Guests Able to articulate menu options and ingredients to GuestsAssists guests with directions, entertainment, show event schedules and other informationClears tables and perform pre-bussing dutiesAbility to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toastersMust be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glasswarePractices proper sanitation procedures and maintains cleanliness of the side stationsCompletes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinksMay combine the serving of food with a small amount of the preparation of foodMay serve as a Cocktail serverEnters guest order into system, delivers guest check, completes self-banking of guest checks Basic Qualifications: Must meet state requirements to obtain Hawaii Liquor Commission cardMust be at least 18 years of ageKnowledge of Hawaiian language and cultureMust have previous serving experience Ability to multi task and work in a very fast paced environmentSpeed, accuracy and efficiency are required and ability to work well under pressureDemonstrated ability to own and resolve guest situationsDemonstrated excellent Guest service and service recover skillsSelf directed, trusted and good team player Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events Preferred Qualifications: Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)Previous bartending experience in a fast paced high volume environmentSome food serving knowledge/experienceKnowledge of Japanese language preferred Additional Information: SCHEDULE AVAILABILTY
This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays.

SUBMITTING YOUR APPLICATION
After clicking “Apply for this job” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.

Keyword: AULANICASTING, Aulani Casting

The pay rate for this role in Hawaii is $15.00 per hour, plus gratuities. Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits, dependent on the level and position offered. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.