Company Description

Located on the coveted south shore of Maui in Wailea, Fairmont Kea Lani is Hawaiʻi’s only all-suite and villa luxury oceanfront resort. This newly transformed, distinctive property is located on the sunny shores of Polo Beach amongst 22 acres of tropical landscape, offering authentic Hawaiian cultural experiences and genuine personal service that embody the spirit of Aloha.

From full-moon staff hikes and beach clean-ups to appreciation luncheons and birthday holidays, our team provides endless opportunities to learn and grow in both your personal and professional development. Live and work in a place you love!

What is in it for you:

Comprehensive benefits package (Medical, Vision and Dental) including extended benefits like; Basic insurance, TDI and Long-Term Disability for regular Full-time and Part-time employees401(k) retirement savings plan and matching programOne complimentary meal for all employees who work more than 6 hours per dayFood & Beverage discount at Fairmont Kea Lani (venue specific and discount may vary)Wellness OfferingsExclusive employee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the worldAbility to make a difference through our Corporate Social Responsibility activities
Job Description

Providing inspired Food & Beverage to highlight the destination we represent is one of our passions.  As a Kō Server, you will be a hospitality ambassador that will connect our guests to the delectable cuisine inspired by our diverse culture and island home.  Your detailed knowledge, colorful descriptions of our offerings and impeccable service will help us showcase our passion and accomplish our mission of turning moments into memories.

Hourly Rate: $14.73

What you will be doing:

Follow Fairmont Kea Lani sequence of service which will include but not limited to the following: welcome guest, introduce venue with approved verbiage, set table with glassware, take beverage order, pour water/juice/coffee, take food order, punch in order to POS, pick up drinks and deliver, set table, pick up food, deliver food, maintain table adhering to sanitation guidelines, bus tables, present check, and reset the table ready for the next guest.Have full knowledge of all menu items, garnishes, contents and preparation methods.Bring passion towards the guest experience and actively look for ways to emotionally engage with our guests.Actively participate in monthly departmental sales promotions.Adhere to the State of Hawaii & EHC (Environmental Health Consultancy) food handling safety standardsOrganize time so all side work is completed according to shift demandMaintain atmosphere of aloha spirit by providing engaging, personalized, timely, and efficient service to our discerning guestsFocus attention on guest needs, remaining calm and courteous at all times
Qualifications

Your experience and skills include:

Minimum 2- years’ serving experience in high volume, upscale full service restaurant requiredPrevious fine dining experience and wine knowledge is an assetPrevious experience in a 4 diamond hotel environment is an assetMust be able to speak, read, write and understand the English languageRequires good communication skills, both verbal and writte.Must be able to read and write to facilitate the communication processMust be able to multi-task and be detail-oriented in a fast paced, high volume environment

Licenses or Certificates          

TB ClearanceMaui County Liquor CardFood Safety Certification or ServSafe Certification

Education

High School diploma (or equivalent) and/or vocational training
Additional Information

All Candidates must be in possession of identification proving authorization to work in the United States as defined in the Immigration Reform and Control Act of 1986 (IRCA). This Position does not offer sponsorship of Work Visas. Resumes submitted that cannot fulfill these requirements will not be considered.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Join our ‘ohana today:  Visit our website to learn more about living and working for Fairmont Hawai’i.  www.fairmonthawaiijobs.com

Why work for Accor?  So you can discover a world where life pulses with passion!​

Join the Accor Group, an ecosystem of over 45 brands, 5,600 hotels, 10,000 restaurants and lifestyle places, that welcome you.  With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Hospitality is a work of heart! #fairmontcareers #alwayskealani