The customer experience is at the heart of all my actions and I am passionate about the service. I absolutely want my customers to have the best experience possible, in connection with the standards of 3 Brewers. I like to make a difference to them and I make sure they experience a good time from their arrival until their departure. I am an ambassador of the brand and I work with my team so that our customers have a user-friendly experience. My main responsibilities • Offer an extraordinary customer experience at all times by applying established standards • Support each step of service by ensuring customer satisfaction, listening to them and taking action as needed • Greet customers in a friendly way and learn about their needs • Promote the brewer's tap, the beer of the moment or the beers that can please the customers and ensure the Best Service of Beer according to established standards • Create envy by offering appetizers, main courses and desserts while offering appetizing beer-meal pairings • Take orders accurately, transmit them to the kitchen and ensure their follow-up • Ensuring the flawless presentation of dishes and their accuracy and serving them according to established standards • Set tables according to established standards and ensure cleanliness before, during and after the service. • Promote programs, promotions, and the loyalty card • Advise customers in their choices in case of hesitation and offer them beer samples as needed • Validate the distribution of invoices and make payments according to established standards • Ensure the cleanliness of the workspaces and the restaurant • Be visible and available to customers at all times • Be a team player supporting his colleagues when needed Experience: + At least 6 months of experience as a server in the hospitality/restaurant industry, in a high-volume environment. + Solid experience in customer service and order management. Skills and Qualifications: + Excellent communication skills, with the ability to speak English. + Strong experience in managing customer experience and selling products/services. + Strong focus on customer satisfaction and service excellence. + Team player with the ability to work effectively under pressure. + Ability to multitask and organize work autonomously. + Exceptional interpersonal skills and ability to maintain a positive attitude. + Strong problem-solving skills and the ability to handle difficult situations professionally. + Ability to work in a dynamic environment, with great attention to detail. + A constant desire to improve skills and contribute to the restaurant atmosphere. Working Hours: + Part-time position with the possibility of full-time. + The person will occasionally be required to work opening or closing shifts depending on the restaurant's needs. + Variable availability, including day, evening, and/or weekend shifts.