Welcome page Returning Candidate? Log back in! Server Location : Location GB-LONDON Posted Date 9 hours ago(1/22/2025 4:37 AM) Job ID 2025-38276 Category Food & Beverage - Hourly Overview

The Server is responsible for taking the guests through the key phase of their Hard Rock experience.  As a Hard Rock Cafe Server, you will be assuming the role of tour guide, communicator, decision-maker, entertainer, memorabilia curator and musician (at heart).

Responsibilities Taking guests’ orders Running foodHandling cash & other forms of paymentMaking proficient sales transactions - using a point-of-sale systemProperly checks I.D.s – for guests who appear to be under 25 years oldDemonstrating responsible alcohol service Demonstrating impeccable product knowledgeSuggestive selling - using proven techniques Answering questions - accurately and politelySatisfying any/all needs of the guests - regularly double checking back with guests throughout their experienceMaintaining a clean & organized station – including pre-bussing & table maintenancePerforming opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etcDemonstrating knowledge of all table/station numbersDirecting guests to areas & restroomsEffectively communicating with co-workers Creating memorable experiencesEntertaining guests to create “Raving Fans” Qualifications Performing duties which require bending, reaching, lifting and standing for long periods of time Maintaining a well-groomed appearance (“having a plan”)Following all uniform guidelinesPracticing all safety & sanitation standardsRecycling products, where possibleRemaining calm in a hectic, fast-paced atmosphereDemonstrating a high level of organization, attention-to-detail and a sense-of-urgencyDisplaying a positive and outwardly friendly attitude toward guestsMaintaining HRC’s 5 core Values and Mission Statement

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