Description

Job Overview

The Steakhouse Back Waiter is responsible for clearing and re-setting tables. The Steakhouse Back Waiter also stocks side stations and assists with the service of food to guests.

Purpose

Our genuine engagement and positive energy provide guests an escape from their routine into our exciting fantasy world of fun, chance, and possibility, where everyone feels a sense of belonging and importance.

Value System

Our enthusiastic commitment to our purpose inspires and empowers us to do everything right, have fun, and be the best. We will be recognized fairly, elevating our levels of personal accountability, and focus on our customer. The resulting creation of wealth will grow opportunities for all.

Duties And Responsibilities

Completes all side-work as directed by supervisor Keeps service stations stocked with needed supplies, including clean linen, silverware, china, glassware, ice, and condimentsKeeps work area neat, clean and free of safety hazardsGreets guests in a friendly and professional mannerProvides proper and effective water service to all guestsPre-busses all tables, taking all used dishes to the dish roomEffectively utilizes a 27” oval tray in the service of food, or the clearing of tablesReplaces silverware, linen, and other service items as needed by guestsClears all tables after guests leave; Resets tablesAssists food servers as needed, using specified serving procedures to ensure food items are delivered to guests in a timely mannerGets approval for and submits stock requisitionsEnsures stock areas and service stations and corridors are kept in a clean and orderly fashionSweeps and/or mops floors and prepares dirty linens and trash for pick up by EVS DepartmentNotifies management of any malfunctioning equipmentAssumes special projects as needed at the direction of the immediate supervisorOther duties & responsibilities as assigned

Job Requirements (Please Ensure You Meet The Listed Requirements Prior To Applying)

High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employmentMust be nineteen (19) years of age or olderMust be able to lift and carry forty (40) poundsMust be able to respond to visual and audible cuesMust be able to work independently and as part of a teamMust successfully pass job interview, including a guest service auditionMust be able to deal effectively with diverse departments and have flexibility to work in an ever-changing environmentAbility to adequately and successfully perform all aspects of this positionMust possess a high level of maturity, dependability, and punctualityDemonstrated ability to communicate, in English, effectively both verbally and in writing, and understand and carry out instructions furnished in written, oral, or diagram formatsMust successfully complete Responsible Vendor Alcoholic Beverage Service, and BASSET trainingMust successfully complete Serve Safe Sanitation trainingWilling to work odd and irregular hoursWilling to travel and participate in training as recommended or requiredMust have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position

Online applications are accepted at http://www.windcreekhospitality.com/Careers.  For internal employees please submit your Internal Job Posting Form to your property’s Human Resources office.

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