Position Summary

Job purpose

Support in managing the warranty processes of the Aircon product portfolio, providing administrative support to Sales and Service network.

Role and Responsibilities

Key Responsibilities

Supporting in the following activities:

Technical return management;

Concealed damage and missing accessories management follow up and training;

OEM procedures management in cooperation with Pre-Sales, Service & Academy Team;

Service Centers update (list, map, DURC, F-GAS declaration checking and training);

Back up of the tool for the Service network coverage.

Skills and Qualifications

Qualifications/Requirements

High School Diploma or Degree with Administrative or Economic profile

Good knowledge of English

Good knowledge of Windows Office (especially Excel and Power Point)

Good in problem solving and team working

Attitude to work by objectives.

Samsung Italia opportunities are open to all applicants without regard to race, color, religion, age, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression.

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