Pay: This position is performance/incentive based with a commission structure. Earning range is $90k-$150k annually.
Schedule: 3 shifts/13 hours each on a rotating basis. Will include some Saturdays.
We are searching for an EXPERIENCED, HIGH PERFORMING Automotive Service Writer to join our successful busy team. This is an opportunity at a dealership that has limitless opportunity for making $$$$$ with a profession you already know you LOVE!
Start your journey with one of the LARGEST and most SUCCESSFUL publicly traded retail automotive groups in the nation!
WHO WE’RE LOOKING FOR:
2 years' Service Writing experience in dealership atmosphere-Preferred
High Performer
Prior experience with the BMW brand
A team player who is focused on providing exemplary customer service
Polished and professional in appearance
Acceptable driving record and a valid driver's license in your state of residence
Team player that wants to join a growing team
CDK Experience is a plus
Computer and technology savvy
Responsibilities:As a Service Advisor you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records.
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Prepare repair orders (RO), obtaining approval signatures and entering RO into service database system.
Communicate additional repair and service needs to the customer based on vehicle inspection.
Administer the manufacturer warranty for qualifying vehicle repairs.
Keeping customer informed of service specials, completion times and service expenses.
Earning range is $90k-$150k annually.
This is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation. The expected earning range for this position is Actual pay offered may vary depending on skills, experience, job-related knowledge, and location.
Information about LITHIA’s comprehensive benefits can be reviewed on our careers site at https://www.lithiacareers.com/
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.