Baltimore, USA
375 days ago
Service Assistant - Dishwasher (Franchise)
SERVICE ASSISTANT MISSION To maintain a clean, safe restaurant, and all dishware and utensils necessary to ensure a memorable dining experience for our guests. ESSENTIAL FUNCTIONS + Maintain a clean, neat, and safe environment. + Maintain a constant state of urgency. + Make sure production areas have adequate supplies of clean dishes and utensils. + Anticipate coworker’s needs and react before they need to ask. + Consider all back of the house areas to be your responsibility in regards to cleanliness and neatness. + Look for ways to go above and beyond for your guests and coworkers. + Own the entire dining experience, engage whenever necessary. + Be rush ready, never allow a lack of planning to interfere with the guest’s satisfaction. + Inform management of slow-downs and the need to take corrective action. + Work as a team, utilize our systems and procedures for maximum efficiency. + Bus tables in the dining room when necessary to speed service and resupply. + Check equipment temperatures constantly to insure compliance and safety. + Have impeccably neat uniforms, tables and welcome areas that are always set and ready to go. + Offer a sincere, personal welcome to every guest entering the restaurant. + Smile and make eye contact. + Anticipate the guest’s needs and react before they need to ask. + Create an emotional attachment to our restaurant by helping our guests create great memories. GENERAL JOB REQUIREMENTS + Must read, write, and communicate in English as it relates to the job and to the safety regulations. + Must be able to perform all job functions safely. + Must meet the company performance standards for the job. + Must participate in company orientation and training. + Must be able to follow instructions. + Must be able to work the scheduled / assigned times and required overtime for the position. SPECIFIC JOB SKILLS AND QUALIFICATIONS + High School Diploma / GED preferred. + Must be able to stand and walk for extended period of time. + Must know safety information regarding all materials used within the scope of the work.
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