As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
EducationHigh School
Experience4-7 years
Additional InformationRare, immediate Service Director opportunity at a highly successful, award-winning dealership in Springfield, Missouri. High performance, fast-paced industry, with advancement opportunity - an earning potential of $100K+.
Benefits:
• Earning potential of 100K+
• Fast-paced work environment
• Paid training and development
• Award-winning, highly successful Automotive Dealership
• Career growth opportunities
• Medical and dental coverage available after 2 2-month period
• Paid vacation
• 401(k)
• Flexible 6-day work week
Standards & Responsibilities:
• Maintain CSI
• Manage department staffing
• Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturers’ specifications.
• Provide estimates for labor and parts.
• Analyze quality control report to ensure that work is completed as requested to reduce comebacks. .
• Maintain follow up program on additional items found in need of repair.
• Establish and maintain good working relationships with customers, technicians, and advisors to encourage repeat and referral business.
Qualifications:
• Preferred: 1+ Years of Experience
• Some Mechanical Knowledge
• Consistent and stable work history
• Valid driver’s license and clean driving record
• X-time or similar software platform
• All potential employees must pass pre-employment testing including a background check and drug screen