Kick start your career journey!

Experience@Siemens is an exciting opportunity for new Graduates from college or university to transition from academic to the workplace. Siemens Canada will provide you with practical and meaningful work experience as you start your career journey and help you build business skills.

We are passionate about innovations that mean real progress. We are excited about technologies that still need to be developed. What about you? Do you want to use your curiosity, passion, and creativity to make the lives of millions of people easier and better? Join us as a recent graduate –by beginning your early career through Experience@Siemens New Graduate Program. Whichever path you take, we’re looking forward to seeing your perspective.

Recent graduates enrolled in this program will be partnered with a mentor and receive one on one coaching and guidance in support of their development and to help navigate their early career. In addition, this program will help students establish contacts and widen their network to excel in their career journey. Experience@Siemens offers experiential learning and flexibility, allowing you to balance your personal life and career goals.

Siemens is proud to be an eight-time award winner of Canada’s Top 100 Employers, Canada’s Greenest Employers 2023, Canada’s Top Employers for Young People 2024, and Greater Toronto's Top Employers 2022.

We have an new graduate opportunity for a Service Coordinator to join our team. Your ability to work in a fast paced environment, will add to your success in this role!

What will you do?

Your primary focus will be in Service Coordination, with involvement in Billing Coordination.

Service Coordination: focus is to respond to calls from customers, to understand their needs and to respond appropriately. You will dispatch building automation technicians to on-call services and planned maintenance visits to guarantee customer satisfaction and to optimize profitability of the division.

Billing Coordination: involvement is to manage the billing of on-call services by verifying all performed services are included and that all costs are received.

Service Coordination:

Provide support, information, prioritization and coordination of activities and resources Handle incoming customer service requests via the phone or email, resulting in a service work order to begin the scheduling and dispatching process. Assist with scheduling and dispatch activities and resources to execute Service Agreements and customer requests. Support handling decisions regarding the scheduling and movement of resources and material. Schedules and dispatches resources to meet customer expectations based upon nature of call, urgency, contractual obligation, available resources and customer needs when required. Proactively follow-up with customers after completion of services to ensure a high level of satisfaction with quality of work received. Arrange all necessary materials, documents, tools and equipment to complete tasks  Monitor progress on jobs via feedback from Technicians on a regular basis and take action  Ensure on a weekly basis that all the necessary information documentation files, works reports, timesheets etc. provided by the technician is recorded on SAP.  Coordinate close daily general tasks, take service calls, dispatch a group of Technicians. Support the invoicing team and the technical team in communications with customers.

Billing Coordination:

Price Service calls and ensure all costs are included at that customer discounts are considered. Ensure work is fully completed and ready to invoice. Responsible for creating and mailing invoices including insurance certificates and statutory declarations.  Create billing in a precise and correct manner. Record the billing data in the computer software using SAP.  Attend to queries and questions from the Collections Team.  Support improving the billing process of the organization by providing recommendations and advice related to the processes and regulations of the billing department.

What will you need to succeed?

New graduate from a college or university program in Business Administration or a related program. Graduated from post-secondary within the last 12 months. Above average study performance (Accumulative average > 2.5 (B-)). Transcripts to be provided upon request. Demonstrated leadership or initiative at school, work and/or community (extra curricular activities) Growth mindset, with a passion for learning Collaborative with an ability to cultivate relationships and networks Agile, technically savvy, with a knack at creating solutions Understand the client’s needs and respond to them effectively and efficiently Strong verbal and written communication skills Be organized: know how to prioritize tasks and complete them on time Ease of working in a fast-paced environment Ability to work independently, with minimal supervision

Assets:

Service Coordinator assets: Time management ability and must be a true Team Player Billing assets: Basic accounting skills Bilingual (English/French) verbal and written communication skills

Why you’ll love working for Siemens.

Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world’s most significant problems – Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Opportunities to contribute your innovative ideas and get paid for them! Diversity and inclusivity focused.

About us.

We share our ideas and champion the people behind them.

For over 110 years, Siemens Canada has stood for engineering excellence, innovation, quality and reliability. Active across Canada, the company focuses on intelligent infrastructure for buildings and distributed energy systems and on automation and digitalization in the process and manufacturing industries. Siemens brings together the digital and physical worlds to benefit customers and society. Through Mobility, a leading supplier of intelligent mobility solutions for rail and road transport, Siemens is helping to shape Canada’s passenger rail services. Via its majority stake in the publicly listed company Siemens Healthineers, Siemens is also a leading supplier of medical technology and digital health services. In addition, Siemens holds a minority stake in Siemens Energy, a global leader in the transmission and generation of electrical power.

Making a difference together we raised $757,000 towards charitable contributions, support over 23 non-profit organizations and planted 1,100 trees in our local communities. Siemens Canada has 2,500 employees from coast-to-coast and 24 office and production facilities across Canada. Join our team of approximately 293,000 talented professionals in more than 190 countries/regions and help us tackle the most exciting challenges to build a successful future together. So, what are you waiting for? Take your next career step with us.

To learn more about Siemens Canada, visit our website at www.siemens.ca

While we appreciate all applications we receive, we advise that only candidates under consideration will be contacted.

Siemens is committed to creating a diverse environment and is proud to be an equal opportunity employer. Upon request, Siemens Canada will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment.

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Siemens s’engage à créer un environnement diversifié et est fière d’être un employeur souscrivant au principe de l’égalité d’accès à l’emploi. Sur demande, Siemens Canada prendra des mesures d’accommodement raisonnables pour les personnes handicapées, dans le but de soutenir la participation des candidats dans tous les aspects du processus de recrutement. Tous les candidats qualifiés seront pris en considération pour ce poste.

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