When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for 90 years. As a Service Coordinator, you will plan and coordinate service installations and repairs for a Customer Service Center (CSC) to maximize productivity standards and address service related inquiries/requests. If you are a driven professional with experience in the customer service field, then we invite you to apply to join our growing team and be a part of our next 90 years.
Responsibilities Plan, schedule and log daily installations, repairs, and service work to maximize billable time and meet productivity goals.Implement Service Technician dispatch from multiple locations, maintain on-call schedules, prepare, assign and process work orders.Maintain job folders and related documentation.Ensure that Company and Government safety, policy and regulatory standards are metAnswer customer inquiries and provide superior customer service.Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:
Medical, dental, and vision (eligibility after just 30 days of employment)Paid time off that increases with tenureA 401(k) with company match and immediate vestingA new employee training program and many opportunities for continued learning and career developmentDisability and life insuranceEmployee recognition programGenerous tuition assistance programPropane discounts, and more!For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/ .
Qualifications Minimum of a High School diploma or GED preferredFamiliar with fuel service concepts, practices and procedures including related government regulations, attained through 3-5 years of dispatching or related experience.Basic understanding of gas and/or oil fired appliances and related distribution systems (training is provided).Basic understanding of computer concepts and usage including MS Office.Ability to work independently
As part of our pre-employment hiring process, background checks and drug screens are performed.
Applications will be accepted until the position is filled.
Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees and as the 3rd largest propane retailer in the country, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.
It’s an amazing time to become a part of our team as we expand our national footprint and
make strides toward a sustainable, clean energy future!
At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.
For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/
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