Service Coordinator
Lithia & Driveway
Dealership:L0808 Audi St. PaulCarousel Motor GroupWe are seeking a highly organized Service Coordinator to join our team. The Service Coordinator will play a crucial role in ensuring our service department operates efficiently and effectively. This position involves coordinating service appointments and managing customer communications.Carousel Motor Group, now a part of Lithia & Driveway, is a dynamic and growing automotive dealership network committed to delivering exceptional customer experiences. Our dedicated team of professionals strives to provide the highest level of service, ensuring every customer leaves our dealerships satisfied.Key Responsibilities:Schedule and coordinate service appointments for customersCommunicate with customers regarding their service needs and provide updates on the status of their vehiclesMaintain accurate records of service appointments and customer interactionsProvide exceptional customer service and address any customer concerns or inquiriesPerform other administrative tasks as needed to support the service departmentQualifications:High school diploma or equivalent.Previous experience in a customer service role.Typing - ability to type efficiently.Strong phone etiquette. Strong organizational skills and attention to detail.Excellent communication and interpersonal skills.Ability to multitask and prioritize in a fast-paced environment.Proficiency in computer skills, including Microsoft Office and dealership management software.A positive attitude and a commitment to providing outstanding customer service.Additional Benefits:Matching 401kEmployee Stock OptionsEmployee DiscountCellular and Gym DiscountPet Wellness Plansand MUCH More!
The (Hourly / Salary) Wage Range for this position is $16.00 to $20
We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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