Our customers will measure our contribution to their success based on the value they receive from our services. Service Delivery Managers are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, SDMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, and Cloud (SaaS/PaaS/IaaS) services that SDMs may manage in full or in part.
CSS customers base represent the top and the best on each market (Finance, Utility, Telco, Public Sector, etc.). Selected candidate will operate mainly on northern Italy based clients.
Career Level - IC4