**90546BR** **Job Title:** Service Delivery TM Support Intern- Erlanger, KY **Department/Function:** Information Technology **Job Description:** **Kickstart your career with ADM's Summer Internship Program** , beginning with an engaging orientation at our North America Headquarters to set you up for success. You'll benefit from provided housing and relocation assistance to ensure a smooth transition throughout your 12-week internship while earning competitive compensation for a full-time, 40-hour workweek. Additionally, our Employee Assistance Program (EAP) is available to provide personal support and resources, helping you thrive both professionally and personally during your time with us. **Join a Global Leader** + Award-winning early career programming: 2024 Recipients of Handshake’s Early Career Talent Award & RippleMatch's Campus Forward Award + Newsweek named ADM as one of the Greatest Workplaces for Diversity + Named one of The World’s Most Admired Companies for the 14 th consecutive year by _Fortune_ + Ranked 43 rd on Fortune 500 List with 42,000+ colleagues **across** 200+ countries Listen to testimonials from our **2024 Summer Interns** about why this might be just what you are looking for **!** Intern Orientation Highlights (https://youtu.be/Gd37ESeBiGg?si=40UJ0fvKSvd-qZ7P) **Internship Program Requirements:** + **Educational Background:** Pursuing a four-year degree with an expected graduation between December 2025 and Summer 2027. Must have overall 2.8GPA + **Transportation:** Interns must have their own transportation to and from work. + **Geographical Flexibility:** Willing to relocate to one of our ADM locations. + **Background Check:** Successful completion of a background check is required. + **Availability:** Must be available for a summer internship from mid-May to early August 2025. **Professional Development during your internship:** + **Training Resources:** Enhance your skills with unlimited access to **LinkedIn Learning** courses, language training, and mentoring programs. + **Engage with our ERGs (** Employee Resource Groups **):** Young Professionals ERG, Pride ERG, Vet ERG, Women’s ERG, Black Colleague Alliance ERG, Adelante Hispanic ERG, and more. + **Opportunities for Advancement:** Based on business needs, interns showing high potential may be offered a returning internship or a full-time position. **JOB SUMMARY** The Service Delivery Organization is dedicated to providing exceptional business technology support, service management, risk management, and relationship management across all applications and infrastructure. As an intern on our team, you will collaborate closely with the Service Delivery Leader, Technical Analysts, Business Users, and Application and Infrastructure support teams to help develop, document, and implement process and systems solutions that align with ADM’s strategic objectives. n this role, you will have the opportunity to become a subject matter expert on how technology supports our business processes, particularly within transportation management. **Job Responsibilities** + Gain functional expertise in applications and products related to one or more process areas. + Assist in conducting system fit/gap analysis and contribute to design decisions. + Help draft detailed functional and technical designs for business requests, working alongside business and development teams as necessary. + Provide process and functional insights to assist technical teams in resolving escalated support issues. + Support merger and acquisition initiatives with relevant process and functional expertise. + Maintain regular and accurate status updates and documentation for management and team members regarding assigned support and enhancement projects. + Identify and communicate risks and opportunities to enhance efficiency and effectiveness within your designated process area. **Qualifications:** + Prior knowledge or experience in transportation management processes is preferred. + Familiarity with Mcleod, CICS, and IMS systems, particularly in Order Processing, Trucking, and Freight Accrual, is advantageous. + Strong analytical and problem-solving skills. + Excellent communication and collaboration abilities. **Req/Job ID:** 90546BR **City:** Erlanger **State:** KY - Kentucky **Ref ID:** \#LI-SM1 **:** **About ADM** At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com. **:** \#LI-Onsite **\t:** **\#IncludingYou** Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together. We are committed to ensuring all qualified applicants receive consideration for employment regardless of race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. We welcome everyone to apply, especially those individuals who are underrepresented in our industry, as we strive to ensure our workforce represents the world that we help to feed: people of color, women, gender non-conforming, LGBTQIA+, veterans and persons with disabilities. For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here: Diversity, Equity and Inclusion | ADM. (https://www.adm.com/en-us/culture-and-careers/diversity-equity-inclusion/)