Kentucky, KY, USA
1 day ago
Service Delivery TM Support Intern- Erlanger, KY


Kickstart your career with ADM's Summer Internship Program, beginning with an engaging orientation at our North America Headquarters to set you up for success. You'll benefit from provided housing and relocation assistance to ensure a smooth transition throughout your 12-week internship while earning competitive compensation for a full-time, 40-hour workweek. Additionally, our Employee Assistance Program (EAP) is available to provide personal support and resources, helping you thrive both professionally and personally during your time with us.
Join a Global Leader

Award-winning early career programming: 2024 Recipients of Handshake’s Early Career Talent Award & RippleMatch's Campus Forward Award

Newsweek named ADM as one of the Greatest Workplaces for Diversity

Named one of The World’s Most Admired Companies for the 14th consecutive year by Fortune

Ranked 43rd on Fortune 500 List with 42,000+ colleagues across 200+ countries

Listen to testimonials from our 2024 Summer Interns about why this might be just what you are looking for!
Intern Orientation Highlights

Internship Program Requirements:

Educational Background: Pursuing a four-year degree with an expected graduation between December 2025 and Summer 2027. Must have overall 2.8GPA

Transportation: Interns must have their own transportation to and from work.

Geographical Flexibility: Willing to relocate to one of our ADM locations.

Background Check: Successful completion of a background check is required.

Availability: Must be available for a summer internship from mid-May to early August 2025.

 
 

Professional Development during your internship:

 

Training Resources: Enhance your skills with unlimited access to LinkedIn Learning courses, language training, and mentoring programs.

Engage with our ERGs (Employee Resource Groups): Young Professionals ERG, Pride ERG, Vet ERG, Women’s ERG, Black Colleague Alliance ERG, Adelante Hispanic ERG, and more.

Opportunities for Advancement: Based on business needs, interns showing high potential may be offered a returning internship or a full-time position.


JOB SUMMARY

The Service Delivery Organization is dedicated to providing exceptional business technology support, service management, risk management, and relationship management across all applications and infrastructure. As an intern on our team, you will collaborate closely with the Service Delivery Leader, Technical Analysts, Business Users, and Application and Infrastructure support teams to help develop, document, and implement process and systems solutions that align with ADM’s strategic objectives. n this role, you will have the opportunity to become a subject matter expert on how technology supports our business processes, particularly within transportation management. 

Job Responsibilities           

 

Gain functional expertise in applications and products related to one or more process areas. 

Assist in conducting system fit/gap analysis and contribute to design decisions. 

Help draft detailed functional and technical designs for business requests, working alongside business and development teams as necessary. 

Provide process and functional insights to assist technical teams in resolving escalated support issues. 

Support merger and acquisition initiatives with relevant process and functional expertise. 

Maintain regular and accurate status updates and documentation for management and team members regarding assigned support and enhancement projects. 

Identify and communicate risks and opportunities to enhance efficiency and effectiveness within your designated process area. 


Qualifications: 


Prior knowledge or experience in transportation management processes is preferred. 

Familiarity with Mcleod, CICS, and IMS systems, particularly in Order Processing, Trucking, and Freight Accrual, is advantageous. 

Strong analytical and problem-solving skills. 

Excellent communication and collaboration abilities. 

 
 
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