Overview Join the Virtual Expert Platform team as a Service Designer Intern and help shape the future of how Intuit customers connect with experts! You'll be immersed in a dynamic environment where you'll apply your service design skills to create exceptional experiences that leverage AI-driven technology. As a key contributor to our team, you'll work alongside experienced designers and product managers to translate user needs and business goals into intuitive and impactful solutions. What you'll bring + A dazzling online portfolio demonstrating your strong craft and collaborative process. + Be comfortable working independently, and knowing when to ask for input, feedback, or support. + Be a customer obsessed design-thinker, with passion for excellence. + Strategic collaborator that looks at the big picture before diving into the details. + Skilled at imagining the future and visualizing service concepts to generate excitement across the organization. + Comfortable in both broad and undefined spaces and working with varying levels of product maturity. + Effective at communication and presentation with expertise conveying ideas and concepts through storyboarding, wireframing, and prototyping. + Experience facilitating collaboration sessions using Figjam, Miro and other tools to co-create. Additionally requirements: + Currently enrollment in a graduate-level, degree-seeking academic program: MDes, MA or MFA Service Design, MS Design, or related field. + Anticipating graduation no earlier than December 2025. + Residing in the S. during the summer internship program (see location below). How you will lead + Scoping and planning your project, with pre-defined goals and boundaries. + Clearly and concisely synthesize and analyze both quant/qual data and insights to help drive design decisions and iterations, with guidance from senior designers and stakeholders. + Create ecosystem maps, user journeys, service blueprints, storyboards and prototypes that make the end-to-end service design tangible. + Design and host workshops to engage stakeholders around the overall experience and drive cross-functional alignment. + Frame and tell the story of design Present the communication of research findings, conceptual ideas, detailed design, and design rationale both verbally and visually. + Bring passion and energy around the Service Design craft, and help the team shift from a product mindset, to a service and platform mindset. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.