HES Facilities Management is a premier national provider of facilities management services focused on educational institutions. Headquartered in Knoxville, Tennessee, we specialize in custodial, maintenance, grounds, and landscaping services. With a team of experienced executives and facilities experts, we are dedicated to providing the best programs to our clients. HES is committed to improving the way educational institutions approach facilities management.
Role Description
This is a full-time on-site role for a Service Dispatcher at HES Facilities Management located in Anderson, IN. The Service Dispatcher will be responsible for coordinating and dispatching service requests, ensuring customer satisfaction, and maintaining effective communication channels. The role requires attention to detail and the ability to prioritize tasks to meet service timelines.
Qualifications
Phone Etiquette, Communication, and Customer Service skillsExperience in Dispatching and managing service requestsDemonstrated ability to prioritize tasks and meet deadlinesStrong problem-solving and organizational skillsExcellent interpersonal skills and customer satisfaction focusHigh school diploma or equivalent required, associate or bachelor's degree preferredExperience in facilities management, HVAC, Electrical, Plumbing, Carpentry or related field is a plusExperience with CMMS
High School Diploma or Equivalent
Associate's Degree Preferred
Bachelor's Degree Preferred
Optional daily pay
Benefits: Medical Insurance, Dental Insurance, Vision Insurance
This job reports to the Director
This is a Full-Time position 1st Shift.
Number of Openings for this position: 1