At Hologic, we are driven by our passion to become the global champion for women’s health. As a leading innovator in women’s health, we empower people to live healthier lives, everywhere, every day. The Service Enablement Analyst plays a key role in fulfilling our passion by acting as a change agent within Global Services, to drive continuous improvement and establish best practices for the organization. This role is responsible for supporting Global Services initiatives involving Salesforce.com utilization, including but not limited to, project support, release management, and day-to-day Help Me support for business users in the United States. The analyst will regularly liaise with Information Technology (IT) and cross-functional teams, serving as a first-line resource for tools and processes within Salesforce.com to drive business results.
Duties & Responsibilities:
Qualifications
Experience:
3+ years of relevant Salesforce Sales or Service Cloud experience Proven track record of managing improvement projects while delivering measurable improvementsSkills:
Demonstrated change management capability and approach Thrives in a fast-paced, collaborative environment with excellent time management skills Ability to manage time and workload on multiple projects/initiatives; adaptable to shifting priorities Excellent verbal and written skills Ability to work independently and as part of a team Detailed orientated, problem solver and analytical thinker Strong organizational skills and process-oriented mindset Ability to influence key stakeholders to drive improvementsEducation:
Bachelor’s Degree or equivalent experience Salesforce Admin Certification preferred
The annualized base salary range for this role is $60,100 to $90,800 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency And Third Party Recruiter Notice
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic’s employees are subject to third-party COVID-19 vaccination requirements, including from customers and governmental entities. Hologic is an equal opportunity employer and consistent with federal, state, and local requirements, will consider requests for reasonable accommodation based on disability or sincerely-held religious beliefs where it is able to do so without undue hardship to the company.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
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