Position Summary：
Provides after-sales service support to customers on-site in the fields of installation, repair, and maintenance Zeiss products. Serves as technical troubleshooter and reports directly to Regional Service Manager.
Requirement
1. Education ：Bachelor Degree
2. Experience Relevant working experience in development, technology, production or service of medicalinstrument field
3. 4 years experience inengineering
4. 2 years experience in relatedfield is preferred
5. Fluent in English and Chinese
Other skills
1. Logical thinking
2. Good Customer Sense
3. Excellent communication skills
4. English language skills:Proficient in writing and reading, CET-4
5. Use of computer software and data processing applications relevant to technical techniques
Duties and responsibilities include but are not limited to:
1. Support high quality after-sales service to satisfy customers
2. Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair
3. Provide effective communication to customer and visiting VIP customers
4. Handling service quotation, service contract and collect service AR.
5. Perform other related duties and responsibilities as assigned
Your ZEISS Recruiting Team:
Jiayan Wu （吴佳艳）, Wenqi Wang （王文琦）, Xiaojun Yang （杨晓君）