\n\nYOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.\n

Would you like to become part of the world's most international company?

A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.

Do you want to make a difference? Then come to our \"Insanely Customer Centric\" Team and become a Certified International Specialist!

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YOUR TASKS

\n\nLiaise with suppliers and provide support to ensure the functionality and accessibility of all IT infrastructure, including network devices, server, and end-user equipment\nProvide first-level IT service support, answering hotlines and fulfilling services request\nManage all aspect of IT support services including server infrastructure and end user equipment (PC, printer, video conference, peripheral devices)\nDeploy and commission new telecom equipment such as network switch, firewall\nManage vendors’ service quality / performance that comply with GSOP as well as Local policies and regulations\nPrepare documentations for IT process, technical document, user training document, etc.\nKeep track of technological advancements and trends in IT support\nProvide onsite support at branch sites when required in non-office hour\n\n

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YOUR PROFILE\n\nDegree holder in Information Services or related disciplines. Diploma graduates with relevant solid experience in IT will also be considered\nMinimum 2 years of hand-on experience in I.T. support, networking, and field service\nKnowledge of networking technology such as TCP/IP, LAN/WAN, WLAN, Firewall\nHands-on troubleshooting skill\nKnowledge in cloud technology is an advantage\nHolders of Cisco certified qualifications is an advantage\nExperience in writing IT documentation and monitoring performance metrics\nStrong communication and interpersonal skills with IT project management and foreign vendor liaison experience\nSelf-motivated, well-organized, and able to work independently or in a team\nGood command of spoken and written English and Chinese\n\nOUR OFFER\n\nStrong career support in an international environment\nGreat culture and colleagues\nMultifarious benefit program\n\n

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Personal Information Collection Statement pertaining to Recruitment

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DHL Express (Hong Kong) Limited / DHL Aviation (Hong Kong) Limited (“DHL”) is committed to protecting and respecting your privacy in accordance with the Personal Data (Privacy) Ordinance of Hong Kong (the “Ordinance”) and DHL’s Personal Data Protection Policy (the “Policy”) at https://www.dhl.com/hk-en/home/footer/local-privacy-notice.html

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By proceeding to respond to this recruitment advertisement, you consent that we may use, retain, process, transfer or otherwise handle the personal data that we collect from you for recruitment, application processing, assessment and communication purposes (including any other purposes directly related thereto) in accordance with the Policy.

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All personal data of unsuccessful applicants will be retained for future recruitment purposes for a period of not more than two (2) years after which such data will be destroyed.

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You have the right at any time to make a data access or correction request concerning your personal data held by us. In addition, you may request us to delete your personal data that is no longer required for the relevant purposes which you have given consent. Should you wish to exercise such rights or have any question in relation to your personal data or the Policy, please contact our Human Resources Division in writing at jobs@dhl.com

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Do you see a personal challenge in these versatile and responsible tasks? Then apply now!

We look forward to receiving your application!

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