Coimbatore/ Salem, India
1 day ago
Service engineer/ Sr. Service Engineer -Power Technique-Service-South

Your Role

-Provide Technical supports to customers/ dealers.

-Groom and support dealer service team

-Dealer Team management – guidance and Support for service requests, Stock recommendation & ensuring adequate stock at dealer end basis installed units.

-Capable of conducting in house training for our key customers and distributors

-Ensure Total customer satisfaction & generate feel good factor, Practice existing tools for ensuring customer satisfaction/ Develop new.

-Coordination with Product specialist, Share product quality feedback & suggestions.

-Effective utilization of PTS systems – DMS, WOL,MOL,QLINK,POWERCONNECT, FLEETLINK ,MAM2 etc.

-Support product companies / marketing for new product trails.

-Identify Nonservice Taking customers & Educate benefits of availing Genuine services & spares.

 
To succeed, you will need  

-Relevant experience  of 3-5 years experience in service of Compressor/Heavy Earth Moving/Engine/Construction Equipment Industries.

-Dealer Management experience 

-Problem solving skills -Eye for In-depth details & Root cause analysis 

-Basic understanding of spare parts business 

Additional

-Good communicator.

-Work requires willingness to travel within the region.


 

In return, we offer you

Open and transparent working Culture with continious learning and growth opportunites

City
Coimbatore/ Salem

Last Day to Apply

15-10-2024

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