In This Role, Your Responsibilities Will Be:

•Manage SSP (Select Service Provider) development planning and skill to meet customer requests.
•Manage product repair and maintenance system and standard procedure.
•Leading researching products application issues and quick solution requested by customer.
•Leading service engineer to prepare troubleshooting and maintenance manual and update. 
•Develop and implement strategic and service goals to ensure efficient daily operations. 
•Monitor the team's performance indicators, uphold service safety protocols, and uphold quality standards. 
•Recruit, train, and upskill team members to enhance service capabilities.
•Efficiently manage resources and address challenges.
•Handle additional assignments as assigned by the manager.
•Collaborate with management on budget management and cost control.

Who You Are: 

•Service Business Provision and support: Establish service system, support STO business. ensure quickly, correct and effective solution to customer. 
•Problem Solving: Quick and accurate respond from customer's question, swiftly addressing customers’ urgent issues.
•Service Technical development: Provide technical support and troubleshooting for customer from all industry.
•Resource Coordination and development: Efficiently managing resources and addressing challenges. This involves overseeing people, machinery, materials, methods, and processes. 
•Smooth Operations: to ensure Quickly solution. And You’ll enhance processes and procedures while meeting customer expectations in terms of cost-effectiveness. 
•Capability and Capacity Development: Continuously enhancing service new capabilities 
and capacity.

For This Role, You Will Need:

•Bachelor or above of Electric automatization & Instrument, mechanical engineering, Automation　or　related engineering subjects. 
•Minimum 5 years’ experience, instrument & mechanical equipment work experience.
•valve manufacturing or related field. Especial the experience of calibration and maintenance control valve is preferred.
•Outstanding interpersonal skills and effective leadership abilities.
•Excellent written and verbal communication skills. 

Preferred Qualifications that Set You Apart:

•Strong team leadership skills and customer orientation.
•Experience at Petrochemical instrument will be an advantage. 
•Good computer operation, communication skills. 
•High learning capacity and good business understanding
•Able to deliver quality results.
 

Our Offer To you:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson's compensation and benefits programs are designed to be competitive within the industry and local labor markets. We also offer a comprehensive medical and insurance coverage to meet the needs of our employees.

We are committed to creating a global workplace that supports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through our Work Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where all employees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide a Safe Working Environment across our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers. 

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place.  Learn more about our Culture & Values and about Diversity, Equity & Inclusion at Emerson. 

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