Service Manager
Rolfson Oil
BENEFITS
+ Pay: $85,000 – $100,000 a year– based on experience
+ Medical, Dental, and Vision health insurance elections
+ Voluntary STD, Life, hospital, identity theft, and Accident coverage
+ 401K
+ Basic Life Insurance, Long Term Disability Insurance, and AD&D Insurance offered at no cost
+ Weekly Pay
+ Pay Card option
+ Online pay stub access
+ 24-7 office support
DUTIES & RESPONSIBILITIES
+ Manages the repair and maintenance of company owned and customer equipment to include the organization of yard (Ready to Rent, Returned, Down)
+ Prepares work schedules and handles service calls to meet customer needs and assure that equipment is available as required.
+ Orders parts to maintain adequate supplies.
+ Provides training and assistance to staff mechanics.
+ Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory.
+ Evaluates all equipment after repairs, maintenance, or safety checks.
+ Documents equipment status before and after rental.
+ Handles customer complaints regarding equipment condition or operation
+ Promote safety awareness
+ Perform quality control checks
+ Update, maintain and keep organized equipment service records
+ Create, update, close and bill work orders
+ File warranty claims in a timely fashion
+ Commission New Equipment
+ Order parts, return parts, and perform parts inventory
+ Disposal of Solid and Hazardous Material Waste (Batteries, used oil & filters, antifreeze, wash sludge)
+ Reporting to include: - Equipment up/down - Open work order report - Warranty claim summary report - Parts detail reporting - Service department financial summary - Open PO report - Tech paid hours vs. worked hour report
+ Perform other duties assigned as assigned by the manager.
QUALIFICATIONS
+ Valid driver’s license
+ Extensive experience in the repair and maintenance of aerial equipment, generators, light towers, and compressors.
+ Knowledge of work planning and scheduling and other supervisory activities
+ Strong understanding of equipment capabilities and safety requirements.
+ Clear perspective of maintenance and repair issues in the industry
+ Planning and management experience
+ Computer literacy
+ Reporting experience
+ Inventory management experience
The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws.
#INDROLP
Powered by JazzHR
Confirm your E-mail: Send Email
All Jobs from Rolfson Oil